Piazza Acura of Ardmore
Ardmore, PA
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Always helpful. They care about your satisfaction. Am very happy with all 3 of the new cars purchased over the last 15 months. Folks in service department are attentive and courteous. They always follow- very happy with all 3 of the new cars purchased over the last 15 months. Folks in service department are attentive and courteous. They always follow-up. Would recommend this dealership to everyone. More
Great experience; everyone was very nice; and the car wash was great because my car was very dirty (lol). I also liked the price that I paid for my services. wash was great because my car was very dirty (lol). I also liked the price that I paid for my services. More
Via the web, I found what I was looking for from Ardmore Acura. Jamie responded to my emails and we were able to complete much of the transaction before I even stepped foot in the showroom. Completing th Acura. Jamie responded to my emails and we were able to complete much of the transaction before I even stepped foot in the showroom. Completing the transaction was fairly painless. I'm not a big fan of the car-buying experience, but Jamie and the rest of the Ardmore Acura crew made it as efficient and effortless as possible. I appreciate their adoption of more modern and forward-looking customer practices. More
Deanna was very informative and helpful when i found some ink on my ceiling. She and someone else found solvents to remove it. She also was very thorough and provided an overview of my brakes and tire whic ink on my ceiling. She and someone else found solvents to remove it. She also was very thorough and provided an overview of my brakes and tire which was helpful. More
I was shopping for a new car and happened to stop by Piazza Ardmore since I was in the area. I was so glad I did since my experience here far exceeded my experience at another Acura dealer. Jamie was Piazza Ardmore since I was in the area. I was so glad I did since my experience here far exceeded my experience at another Acura dealer. Jamie was very professional--actually, the whole office had a more professional feel to it. I bought a car within three days and the whole process went smoothly. Working with Scott at the end to sign all the paperwork was a breeze as well. I only wish all my friends would drive an Acura so I could refer them here. More
I have purchased three new Acuras in the last three months from Jamie and Scott ( a TL for myself, a RDX for my wife, and an ILX for my son. I originally went in there to look at a used TL for myself. months from Jamie and Scott ( a TL for myself, a RDX for my wife, and an ILX for my son. I originally went in there to look at a used TL for myself. It is an OUTSTANDING dealership. Their associates in Service are also OUTSTANDING. When I go there it is all about MY satisfaction. Six stars was not an option so they get 5. More
Sean was fantastic. He is a helluva salesman. Great guy. Made the experience enjoyable, Sean made it like that. Most importantly, I LOVE MY ILX!!!!!!!!!!!!! Made the experience enjoyable, Sean made it like that. Most importantly, I LOVE MY ILX!!!!!!!!!!!!! More
The rating I gave is based on the quality of the entire experience I had at the dealership. From the very first phone call I had with Jaime to the signing of the documents with Scott, I always had a sens experience I had at the dealership. From the very first phone call I had with Jaime to the signing of the documents with Scott, I always had a sense that I was dealing with individuals who were honest, committed to providing me with accurate information and the vehicle of choice. Jaime put in a lot of time and energy to get exactly what I wanted, and I am thankful. I also appreciate the fact that he was patient with me as he helped me navigate all of the high tech features of the MDX. An open invitation was extended to return to the dealership for more instruction which I'm sure I will take him up on. As Scott and I chatted while finalizing the transaction, he was thorough and friendly. I am a satisfied customer as a result of the efforts of these gentlemen. I would definitely refer family and friends to Piazza Acura of Ardmore. More
Courteous and professional from start to finish. Loaner car was a new MDX (same car I was servicing). Service was completed on time and follow-up calls were prompt. Good experience. car was a new MDX (same car I was servicing). Service was completed on time and follow-up calls were prompt. Good experience. More
I would like to take this opportunity to recognize Mr. Matthew Wendelken and Mr. Scott Topping. Mr. Wendelken was great to deal with and he certainly helped make my decision a very easy one. I had a won Matthew Wendelken and Mr. Scott Topping. Mr. Wendelken was great to deal with and he certainly helped make my decision a very easy one. I had a wonderful experience dealing with him at Piazza Acura of Ardmore! Mr. Wendelken never pressured me into getting the 2013 Acura TL and he worked with me to make an affordable deal. His type of approach is easy going, no pressure and a relaxing experience. I might add that Mr. Wendelken is the BEST Salesman that I have ever dealt with! In addition, Mr. Scott Topping was great to work with, as he also offered me several options to add to the car and I chose the maintenance plan. He even discounted the 36 month maintenance plan and the cost was added into my monthly payments and this was also very affordable. This was a very good decision on my part, because when I get my car serviced, I don't have to pay for any maintenance costs. Mr. Topping will do whatever he can to help make the financing aspect more affordable and he is also wonderful to work with! Piazza Acura of Ardmore is always looking out for the customer and they do their best to retain their customers and new customers such as myself. For me, money is a little tight these days and having the costs put into my monthly payments was a very wise move on my part, paying up front for maintenance is good to do, because chances are that there will be no additional cost for any additional maintenance, because getting an Acura is a superior car and a very wise choice! All in all, my visit with Acura was very enjoyable and relaxing and I have Mr. Wendelken to thank for that! Mr. Wendelken and Mr. Topping are fine gentlemen and are true assets to Piazza Acura of Ardmore! I have never been to a dealership quite like this, as most dealership experiences that I have had were not as memorable as this! Other dealerships have pitbulls as salespeople and they pressure you into anything that they can sell or lease to you, just to make a sale! On this note, I would definitely recommend Piazza Acura of Ardmore, just because of their sales people and the professional way that they conduct business with their customers, not to mention that their dealership is very elegant and immaculate and the staff is so very friendly and accomodating! Piazza Acura of Ardmore gets two thumbs up and ten stars from me; number one dealership that I have ever dealt with! One final thought, Mr. Wendelken went out of his way and took the time out of his busy schedule to assist me in returning my previous car to another dealership, becasue my lease was due to expire. The salesmen at that other dealership were just like cold fish to me and Mr. Wendelken. They told me to make an appointment to return the car and to come back at another time. I told them that I cannot drive two cars home and I needed to return the car to their dealership. Finally, a salesman came out to assist me, he was helpful, but was also a very cold fish. You will never find this kind of unprofessional treatement at Piazza Acura of Ardmore and this is one of the many reasons why they have won me over as a customer! My business now belongs to Piazza Acura of Ardmore and I thank everyone for the wonderful experience that I encountered with them! Sincerely, Philip of Havertown, PA. More