Piazza Acura of Ardmore
Ardmore, PA
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Great Service Again Tom Chiriani, Ryan Tepper, and their team continue to provide the excellent service. All proposed service is explained thoroughly and the work is alw Tom Chiriani, Ryan Tepper, and their team continue to provide the excellent service. All proposed service is explained thoroughly and the work is always done on time. More
Another Excellent Service Experience They were very efficient and kept me apprised of the progress of their work. The service tech who went on the drive with me was also very respectful They were very efficient and kept me apprised of the progress of their work. The service tech who went on the drive with me was also very respectful and knowledgeable. More
Great service and careful attention to customer request I called to state what I understood was the problem with my car. The advisor listened carefully and offered an evaluation before proceeding to any wor I called to state what I understood was the problem with my car. The advisor listened carefully and offered an evaluation before proceeding to any work. I received a call from the advisor informing me of the alternatives to repair my car and the estimated costs for each alternative. My car was ready before the original time communicated to me, which I really appreciated. This is not my first experience with Piazza Acura of Ardmore. The service I have experienced has been professional and customer care exceptional. More
Great Customer Service No one likes to be without her car. I dropped my car off for what I expected to be a routine fix. I picked up my loaner and went on my way. I received No one likes to be without her car. I dropped my car off for what I expected to be a routine fix. I picked up my loaner and went on my way. I received a phone call, as promised, later that afternoon. Service would continue testing my car to determine the cause of the problem. A day later, the service department recommended a service that could alleviate the problem. In performing the recommended service, the department discovered the cause to my problem. They had to wait for a part that could take days to arrive. I received daily phone calls and updates regarding the parts and service. When I picked up my car, I did not have to pay for the recommended service; although it was needed, it was not the cause of my initial problem. Overall, the service department was responsive to my needs. More
Had a bad experience with their sales person I went there for MDX 16/17. Their sales person Kevin Lee treated customers with no respect at all. He is the worst sales reps at all times. I went there for MDX 16/17. Their sales person Kevin Lee treated customers with no respect at all. He is the worst sales reps at all times. More
All was excellent Friendly and quick service, a comfy lounge, and clean car. It couldn't have gone more smooth. Mike was very professional and informative. I'll defini Friendly and quick service, a comfy lounge, and clean car. It couldn't have gone more smooth. Mike was very professional and informative. I'll definitely be back. More
Service B - Saturday 1st come 1st Served Wonderful service. Like that you can just drive up and have the service b done without an appointment. It only took about an hour and I was on my way! Wonderful service. Like that you can just drive up and have the service b done without an appointment. It only took about an hour and I was on my way! Thanks again. More
Peaceof mind Starting from my first call for an estimate to completion has been a good experience. It is a pleasure working with Bryant. He is very responsive and Starting from my first call for an estimate to completion has been a good experience. It is a pleasure working with Bryant. He is very responsive and knowledgeable. More
TLX purchase Jamie, Deneen and John helped me with the purchase of a TLX for a family member. They made the process very easy and painless. Straightforward and ext Jamie, Deneen and John helped me with the purchase of a TLX for a family member. They made the process very easy and painless. Straightforward and extremely customer focused dealership. The process was as if you were buying a vehicle from an old friend. Best experience I have ever had with purchasing a vehicle. The 90 minute drive was well worth it. Top notch dealership, first class experience....will definitely be back and will recommend to all family and friends. Thanks again. More
Will be back when this lease expires Excellent experience Matt Wendelken was a pleasure! Everything drone as promised ,and I'd recommend this dealership and Matt in particular . My 4th Excellent experience Matt Wendelken was a pleasure! Everything drone as promised ,and I'd recommend this dealership and Matt in particular . My 4th or 5th MDX FROM YOUR STORE More