Piazza Acura of Ardmore
Ardmore, PA
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Another Excellent Service Experience Ardmore Acura consistently provides an excellent service experience. Was just in for an A1 service check (along with new wipers), and they reminded me Ardmore Acura consistently provides an excellent service experience. Was just in for an A1 service check (along with new wipers), and they reminded me of the upcoming (next month) state inspection. They got it all done in the time they said it would take. More
Service Inspection Visit My 2004 Acura TL was due for its 2017 annual inspection. The service personnel at Ardmore had previously worked on my car and done a great job. So I My 2004 Acura TL was due for its 2017 annual inspection. The service personnel at Ardmore had previously worked on my car and done a great job. So I took it back to them. Once again the service was completed in a very satisfactory timeframe. More
Excellent buiyng experience My letter to the GM: My wife and I purchased a new Acura TLX from your dealership yesterday. First and foremost - we love the car. Just wante My letter to the GM: My wife and I purchased a new Acura TLX from your dealership yesterday. First and foremost - we love the car. Just wanted to send a short note saying how much I appreciated Jamie DiFebo through the buying process. Initially in the store, it was clear that Kevin and Jamie would do everything within their power to win our business. Ultimately, we agreed to buy a car not on the lot and was given a timeline of a week to get the car in. Towards the end of the week, I followed up via e-mail. Jamie turned a tough situation (car being delayed) into a positive one by his commitment to us as his customer. He made it clear to me that while the situation may have changed and it would take an extra few days, every effort would be made to get the car in ASAP. Jamie also went above and beyond to bring us a loaner as we were without a second car. Jamie responded to each and every e-mail that I sent promptly and consistently stayed with the message that we are a valued customer. I will recommend Jamie and the rest of your team at Acura of Ardmore to anyone asking about our beautiful new TLX. As Jamie and the rest of the guys know, we drove past two Acura dealerships to get to yours. I'm confident that if any issues arise with our car, it will be handled with the same professionalism and attention to detail as we've experienced in the last week. More
friendly guided I forgot to bring my car registration card, but she let me know how I can get it, and wait for me so that I can get the car inspection within a day. I forgot to bring my car registration card, but she let me know how I can get it, and wait for me so that I can get the car inspection within a day. More
friendly quick and efficient My first service and everyone was very friendly and helpful. I was told in detail what would be done and they kept me informed. Made it easy. My first service and everyone was very friendly and helpful. I was told in detail what would be done and they kept me informed. Made it easy. More
Super Service I like going into the service department and having someone -- Ryan -- call me by name anytime I walk in. Bryant is my service agent and was extremel I like going into the service department and having someone -- Ryan -- call me by name anytime I walk in. Bryant is my service agent and was extremely patient with me as I made important and large decisions about the service my car 13 year old MDX needed. He didn't pester me with follow up phone calls and allowed me the time I needed to process the information and figure out what I needed to do. I really appreciated him giving me the time and space I needed. He kept me up to date, as your dealership always does, with progress and what would be required with next steps. He helped me out with some discounting so my large bill was a little more palatable. I saved a little, and Piazza still made money. It was definitely a win-win. More
They wanted my business. For my 4th MDX, this was the first time I bought at Piazza. Sales team was superb-price was way below my previous dealer's price quote. For my 4th MDX, this was the first time I bought at Piazza. Sales team was superb-price was way below my previous dealer's price quote. More
Oil change air filter change and alignment Always great service I like that there's a drop-off service.I needed to get an oil change and an alignment and also filter change. My car was cleaned Always great service I like that there's a drop-off service.I needed to get an oil change and an alignment and also filter change. My car was cleaned and ready before 12pm. More
Excellent service All went very smoothly and no issues, Staff was helpful and attentive. Car was cleaned and as well. Ryan went out of his way to explain service detai All went very smoothly and no issues, Staff was helpful and attentive. Car was cleaned and as well. Ryan went out of his way to explain service details. More
Multiple items serviced quickly and professionally The service team at Piazza Ardmore did a great job communicating the items in need of repair/replacement. I was in and out in a few hours after multi The service team at Piazza Ardmore did a great job communicating the items in need of repair/replacement. I was in and out in a few hours after multiple minor repairs were performed. More