Philpott Toyota - Service Center
Nederland, TX
77 Reviews of Philpott Toyota - Service Center
Very Professional Thank you Shelby Apperson for professional and excellent service dealing with my Toyota Tacoma third break light that was leaking. Thank you for letti Thank you Shelby Apperson for professional and excellent service dealing with my Toyota Tacoma third break light that was leaking. Thank you for letting me know that you were aware of the recall of the seal, and that you will take care of it, which you were able to get it done the next day! More
Very pleased Made an appointment for first oil change tire rotation on a Saturday, went right in the serve manager was standing in the bay wrote me up and was very Made an appointment for first oil change tire rotation on a Saturday, went right in the serve manager was standing in the bay wrote me up and was very polite, sat down had a cup of coffee looked up and truck was ready, it’s pretty good when you go someplace with an appointment and they actually keep their end of the bargain I’m glad I bought at Philpott I’ll be back More
Would not recommend dealership Engine light went on and was advised not to drive. Appt. four days later intake valve replaced $700.00. Toyota Avalon with approx. 80,000 miles. Sp Engine light went on and was advised not to drive. Appt. four days later intake valve replaced $700.00. Toyota Avalon with approx. 80,000 miles. Spoke to General Manager who explained the warranty on a "Certified vehicle" 22,000 bumper to bumper from when the car is originally sold. I bought with approx. 13,000 and power train only up to 100,000. This is not the explanation I received when I purchased the car and no warranty extension offers were ever offered. GM said he would call me back first part of the next week to let me know if he could or could not help us with this issue. This was several weeks ago and have not received a return call. Purchased Avalon and Tundra about the same time from this dealer. Staff at the service center were polite but would not purchase from this dealer again based on incorrect info about warranty or lack thereof on used vehicle. Would not have purchased this vehicle with so little warranty remaining if this had been explained. More
EXCELLENT SERVICE AND COURTEOUS ADVISOR WITH QUICK SERVICE" TOYOTA SERVICE HAS ALWAYS BEEN NICE AND COURTEOUS WHEN I MAKE AN APPOINTMENT OR SERVICE MY Toyota-- also the coffee was hot and good, sure wish they h TOYOTA SERVICE HAS ALWAYS BEEN NICE AND COURTEOUS WHEN I MAKE AN APPOINTMENT OR SERVICE MY Toyota-- also the coffee was hot and good, sure wish they had a donuts. More
EXCELLENT SERVICE AND COURTEOUS ADVISOR WITH QUICK SERVICE LISA IN TOYOTA SERVICE HAS ALWAYS BEEN NICE AND COURTEOUS WHEN I MAKE AN APPOINTMENT OR SERVICE MY 2004 SEQUOIA. I HAVE BEEN BRINGING MY SEQUOIA TO LISA IN TOYOTA SERVICE HAS ALWAYS BEEN NICE AND COURTEOUS WHEN I MAKE AN APPOINTMENT OR SERVICE MY 2004 SEQUOIA. I HAVE BEEN BRINGING MY SEQUOIA TO PHILPOTT SINCE 2006 BECAUSE OF THE CONSISTENT EXCELLENT SERVICE AND THE PROMPTNESS. More
11 Years and still going strong I have a 2007 Rav4 Limited that I purchased in October of 2006. It has 214,000 miles on it and it keeps on going. I haul my horse trailer with a 1,1 I have a 2007 Rav4 Limited that I purchased in October of 2006. It has 214,000 miles on it and it keeps on going. I haul my horse trailer with a 1,100 lb horse in it. I haul wedding cakes in it. I keep it in tip top condition with regular maintenance at Philpott. My service writer, Lisa Locke, is always spot on and makes sure anything I need is addressed professionally and correctly. I plan on keeping my RAV4 for many years to come. I just had to replace the compressor in the AC and it was done promptly and it is blowing cold again! Thanks Philpott! More
New SUV! Love my new 2017 Toyota RAV4! Logan Wandell was awesome to work with. Found the exact vehicle I was looking for and got it transported over to the dea Love my new 2017 Toyota RAV4! Logan Wandell was awesome to work with. Found the exact vehicle I was looking for and got it transported over to the dealership fast. Definitely recommend! More