Philpott Toyota - Service Center

Wonderful! Always have a wonderful experience. In service and always in people that work there. Will always use Philpott for buying a vehicle to servicing my v Always have a wonderful experience. In service and always in people that work there. Will always use Philpott for buying a vehicle to servicing my vehicles More

Service I went to get my oil change and tire rotation an hour before closing time. I informed the advisor my tire lights were on along w the maintenance requi I went to get my oil change and tire rotation an hour before closing time. I informed the advisor my tire lights were on along w the maintenance required message. I left and tire light was still on and found out I have a leak in my tire which they did not catch. That was not cool. The advisor was nice to me. The experience was great, I just didn’t like how they didn’t catch the tire leak. I’m now getting my tire replacement somewhere else because I do not trust philphot More

Oil change They left the oil cap off. We were told we were waiting as other people came in behind us and their vehicles were taken back to get their vehicles ins They left the oil cap off. We were told we were waiting as other people came in behind us and their vehicles were taken back to get their vehicles inspected.Otherwise the service was fine. More

oil change everyone was friendly and helpful. I live in La. and come here to get service. almost twenty years now. never had any service issues. sales did everyone was friendly and helpful. I live in La. and come here to get service. almost twenty years now. never had any service issues. sales did not play games gave me a fair deal right off. and that is why I have been buying from Philpott since 1994 every two to three years I trade. More

Oil change Service advisor was very friendly and professional. My vehicle was service in a timely manner. Thanks! To all involved. Keep up the good work everyone Service advisor was very friendly and professional. My vehicle was service in a timely manner. Thanks! To all involved. Keep up the good work everyone! More

Worst experience Took my Camry Hybrid for dashboard recall, and have some repairs made. They broke my cd player, my gas mileage is shot and my ac quit cooling. In my o Took my Camry Hybrid for dashboard recall, and have some repairs made. They broke my cd player, my gas mileage is shot and my ac quit cooling. In my opinion not a coinsidence. More

Very short wait time Had 4 new tires installed in about 45 minutes - - only negatives were the tires were inflated to 37 psi even tho the doorframe data plate called for 3 Had 4 new tires installed in about 45 minutes - - only negatives were the tires were inflated to 37 psi even tho the doorframe data plate called for 32 psi, had to deflate at home; and technicians did not bother to measure and record the brake pad thickness which was of definite interest at 44,000 miles on a 2015 model RAV4 - will definitely recommend Philpott for oil changes and tire rotations - More

Good Service Poor Waiting Time Was happy to be able to use the birthday coupon for a free oil change but very disappointed in the wait time. Of the possible 7 or 8 lube techs only t Was happy to be able to use the birthday coupon for a free oil change but very disappointed in the wait time. Of the possible 7 or 8 lube techs only three showed up for the work day of Tuesday, October 30, 2018. Arrived just before lunch and it was after 4PM before I was ready to leave. Called ahead of time and was told there was a wait time but was not prepared for the 4-5 hours that I was made to wait. When I arrived I was told that they were only seeing customer's with appointments and I then was angry because I DID call ahead and was told to come ahead but that there would be a wait time. Richard cleared up that misunderstanding but still 4-5 hours!? More

Excellent Always pleasant consumer service. Nice and quiet waiting area. Someone always greets you are your car and goes over the whole car before sitting you i Always pleasant consumer service. Nice and quiet waiting area. Someone always greets you are your car and goes over the whole car before sitting you in the waiting area. More

Very good experience. Friendly and professional. Very timely in performing the serviced. Very professional and friendly. Would definitely recommend Philpott to anyone looking for a new car or truck o Very timely in performing the serviced. Very professional and friendly. Would definitely recommend Philpott to anyone looking for a new car or truck or needing service. More