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Philpott Toyota
Nederland, TX
206 Reviews
The Toyota Retail and Repair Gurus
of the Greater Nederland Area
From new Toyota to used cars near Houston, Philpott Toyota in Nederland, TX knows the ins and outs of the automotive industry. Our trained Toyota experts can help you through the car-buying process and show you every detail you might otherwise overlook in the new Toyota Camry, Corolla, Tundra, 4Runner, Prius and more!
When shopping for a new vehicle, you expect your salesperson to have knowledge about certain options that are available on your new Toyota. At Philpott Toyota, all of our Toyota salespeople are Toyota Pride Certified. Simply put, all salespeople are constantly given tests to ensure they stay up-to-date on the latest information supplied by Toyota Motor Sales, Inc. Along with our experienced sales staff, we offer alternative financing options.
We are constantly training our Philpott Toyota repair and service teams and upgrading our service and repair center in order to provide our loyal customers with the latest technologies available. But if you want to perform your own auto repairs, you can order any of the OEM Certified Toyota parts and accessories you might need to complete the job.
Come once, and you'll immediately see the Philpott Toyota value. But you don't have to just take our word for it...ask around. The word on our high level of customer satisfaction has spread fast. Talk with our courteous sales staff when you visit our Nederland dealership at 2229 Hwy 69 serving Beaumont, Silsbee, Orange and Port Arthur, Texas.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 206 reviews
November 12, 2018
Excellent Shawn will be there for you from start to finish and then some. Great guy and great customer service that I would recommend to anyone Shawn will be there for you from start to finish and then some. Great guy and great customer service that I would recommend to anyone More
by Jazzyjeff
Employees Worked With
Shawn
November 11, 2018
too much paper work as usual Nice people. Just takes too long as always. Need front license plate holder. Makes me question whether the carfax report was true about being a Tex Nice people. Just takes too long as always. Need front license plate holder. Makes me question whether the carfax report was true about being a Texas car. More
by tbarnyard
Employees Worked With
Jetty
November 06, 2018
Very short wait time Had 4 new tires installed in about 45 minutes - - only negatives were the tires were inflated to 37 psi even tho the doorframe data plate called for 3 Had 4 new tires installed in about 45 minutes - - only negatives were the tires were inflated to 37 psi even tho the doorframe data plate called for 32 psi, had to deflate at home; and technicians did not bother to measure and record the brake pad thickness which was of definite interest at 44,000 miles on a 2015 model RAV4 - will definitely recommend Philpott for oil changes and tire rotations - More
by johnboy
Employees Worked With
unknown
November 01, 2018
Good Service Poor Waiting Time Was happy to be able to use the birthday coupon for a free oil change but very disappointed in the wait time. Of the possible 7 or 8 lube techs only t Was happy to be able to use the birthday coupon for a free oil change but very disappointed in the wait time. Of the possible 7 or 8 lube techs only three showed up for the work day of Tuesday, October 30, 2018. Arrived just before lunch and it was after 4PM before I was ready to leave. Called ahead of time and was told there was a wait time but was not prepared for the 4-5 hours that I was made to wait. When I arrived I was told that they were only seeing customer's with appointments and I then was angry because I DID call ahead and was told to come ahead but that there would be a wait time. Richard cleared up that misunderstanding but still 4-5 hours!? More
by fordgirl3
Employees Worked With
Richard
October 31, 2018
Excellent Always pleasant consumer service. Nice and quiet waiting area. Someone always greets you are your car and goes over the whole car before sitting you i Always pleasant consumer service. Nice and quiet waiting area. Someone always greets you are your car and goes over the whole car before sitting you in the waiting area. More
by Jalford
Employees Worked With
Unknown
October 23, 2018
Very good experience. Friendly and professional. Very timely in performing the serviced. Very professional and friendly. Would definitely recommend Philpott to anyone looking for a new car or truck o Very timely in performing the serviced. Very professional and friendly. Would definitely recommend Philpott to anyone looking for a new car or truck or needing service. More
by blake0916
Employees Worked With
Richard
October 16, 2018
5000 or 6 month check up Everyone is very friendly and polite. We have bought 15+ vehicles from them! Do I need to add more, 15 return trips to do business should be enough pr Everyone is very friendly and polite. We have bought 15+ vehicles from them! Do I need to add more, 15 return trips to do business should be enough praise. More
by Rosebush
Employees Worked With
Erin, salesperson
August 29, 2018
Very efficient use of my time,courteous, knowledgeable. I was very pleased with my over all buying experience. Efficient use of my time, courteous, knowledgeable, respectful staff. Service after the sale wa I was very pleased with my over all buying experience. Efficient use of my time, courteous, knowledgeable, respectful staff. Service after the sale was great. I was very satisfied with the whole buying experience. More
by bicycle1
Employees Worked With
Stephen Boyd
August 25, 2018
Service was awesome very friendly and did a great job on service. I would definitely recommend to friends and family. Was on a Saturday morning and were busy was awesome very friendly and did a great job on service. I would definitely recommend to friends and family. Was on a Saturday morning and were busy but was able to get in and out in less than 1 hour More
by Dcoffman
Employees Worked With
Amber
August 08, 2018
Friendly and quick My salesperson Jetty was helpful as usual. My husband and I have purchased at least 5 vehicle from her and she’s always helpful. The finance departmen My salesperson Jetty was helpful as usual. My husband and I have purchased at least 5 vehicle from her and she’s always helpful. The finance department was equally helpful and courteous, explaining every aspect of the deal. I have purchased from Philpott ford in the past as well and have been satisfied every time More
by Cibkmmmm
Employees Worked With
Jetty
