Philpott Toyota

Best Customer Service This dealership takes constructive criticism in a positive way and continues to be the best dealership within a 50 mile radius. I make the above state This dealership takes constructive criticism in a positive way and continues to be the best dealership within a 50 mile radius. I make the above statement with firsthand experience. The service department is certainly “proactive” and not “reactive.” Attitude is everything. Customer service is your reality. People may forget what you say but they will never forget how they make you feel. Thank you for making maintenance as painless as possible. Love their shuttle service. Such warm and friendly folk. It is very obvious that their service manager is a leader. More

Quick and Easy Unlike MOST service department experiences, i was pleasantly surprised how quick and easy my service check went. everyone was pleasant and helpful an Unlike MOST service department experiences, i was pleasantly surprised how quick and easy my service check went. everyone was pleasant and helpful and i barely finished my cup of coffee before they were calling my name. More

Quick trip to service wife's vehicle Its never easy to understand why my wife doesn't tell me her service engine light is on and has been for months. So I tried my luck to stop in to Phil Its never easy to understand why my wife doesn't tell me her service engine light is on and has been for months. So I tried my luck to stop in to Philpott Toyota Service Center Saturday morning and get things taken care of without wasting all of my Saturday. I was a little nervous when Amber asked if I had an appointment and I had to say no. No problem, she said, I think we should be able to get you taken care of. She was very polite and courteous in getting my wife's vehicle serviced and out the door in about 2 hours. More

Perfect Car Buying Experience! Philpott Toyota and Mark Fiorenza did a wonderful job helping me get my new 2019 Camry. They really went the extra mile and worked so hard. It was a Philpott Toyota and Mark Fiorenza did a wonderful job helping me get my new 2019 Camry. They really went the extra mile and worked so hard. It was a very pleasant car buying experience and I will recommend them to all my friends and family. More

They worked on my Subaru motor with Subaru parts! So, the Kia Dealership that I bought the Scion FRS from stripped the head on the oil drain plug plus overtorqued it thus making it impossible to remo So, the Kia Dealership that I bought the Scion FRS from stripped the head on the oil drain plug plus overtorqued it thus making it impossible to remove. I went to Philpott to have it resolved and they absolutely did. They grinded and manhandled the old drain plug out, ordered a new one from the Subaru dealership across the street, and slapped on a Tokyo Roki Subaru OEM Oil Filter to finish the oil change! I'm already happy that I can do my oil changes again but having the preferred oil filter too without extra cost made my day. I was expecting the cheap fram filter or the OE spec Toyota ones to be provided but they went the extra mile away to service one of few FRS's in the Golden Triangle. You did good Philpott Toyota! I may not live there anymore but my family comes there for their routine service every time. More

2016 Superduty Platinum Turbo Replacement My service advisor (Tabitha) was awesome to deal with and very accommodating. I would however recommend a QC to look at any work once completed. Aft My service advisor (Tabitha) was awesome to deal with and very accommodating. I would however recommend a QC to look at any work once completed. After my Turbo was replaced and I picked up the truck a heater hose blew off on my home making my truck immobile. Thanks to my service advisor the problem was taken care of without me losing time from work. I would recommend to ask for her when you visit the service department for your next vehicle service. More

Great buying experiance Very good buying service was provided by Mr. Fiorenza & Mr. Ivy. Will recommend philpott ford to anyone seeking a new or used vehicle. Excellent servi Very good buying service was provided by Mr. Fiorenza & Mr. Ivy. Will recommend philpott ford to anyone seeking a new or used vehicle. Excellent service from all of the staff. More

AMAZING EXPERIENCE!! Mark and Corey were great. I had been looking at the mustangs for months and had no real intention of buying a car that day. However, Mark gave me a t Mark and Corey were great. I had been looking at the mustangs for months and had no real intention of buying a car that day. However, Mark gave me a ton of information about the mustangs and helped me make a informed decision. Also helped get the deal done. I love the car and could not be happier. More

Seat belt recall My service advisor was Tabitha McCray. She was very courteous and professional. She had my recall issue addressed in a timely manner while I waited o My service advisor was Tabitha McCray. She was very courteous and professional. She had my recall issue addressed in a timely manner while I waited on my vehicle. Thanks! More

Excellent Very accommodation,and they assist every costumer in the proper way,they explain every details and how the vehicle goes on....they offer you everythi Very accommodation,and they assist every costumer in the proper way,they explain every details and how the vehicle goes on....they offer you everything to get you more convinience More