Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Philpott Toyota
Nederland, TX
205 Reviews
The Toyota Retail and Repair Gurus
of the Greater Nederland Area
From new Toyota to used cars near Houston, Philpott Toyota in Nederland, TX knows the ins and outs of the automotive industry. Our trained Toyota experts can help you through the car-buying process and show you every detail you might otherwise overlook in the new Toyota Camry, Corolla, Tundra, 4Runner, Prius and more!
When shopping for a new vehicle, you expect your salesperson to have knowledge about certain options that are available on your new Toyota. At Philpott Toyota, all of our Toyota salespeople are Toyota Pride Certified. Simply put, all salespeople are constantly given tests to ensure they stay up-to-date on the latest information supplied by Toyota Motor Sales, Inc. Along with our experienced sales staff, we offer alternative financing options.
We are constantly training our Philpott Toyota repair and service teams and upgrading our service and repair center in order to provide our loyal customers with the latest technologies available. But if you want to perform your own auto repairs, you can order any of the OEM Certified Toyota parts and accessories you might need to complete the job.
Come once, and you'll immediately see the Philpott Toyota value. But you don't have to just take our word for it...ask around. The word on our high level of customer satisfaction has spread fast. Talk with our courteous sales staff when you visit our Nederland dealership at 2229 Hwy 69 serving Beaumont, Silsbee, Orange and Port Arthur, Texas.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 205 reviews
December 05, 2024
Over the last 12 years I have had very good service from Philpott Toyota until last spring. I took my 2010 Sequoia in for a transmission flush. It had about 121,000 miles on the odometer. I had it flushed Philpott Toyota until last spring. I took my 2010 Sequoia in for a transmission flush. It had about 121,000 miles on the odometer. I had it flushed at 60,000 miles which is the recommended maintenance interval. Unbeknownst to me the Service Manager told the service rep to indicate only a change of fluid. The Svc Mgr assumed the vehicle had never had the transmission serviced. AND GET THIS: The transmission was serviced at Phillpott at the 60,000 mile interval about 8 years ago. Needless to say, I was upset. Very upset. My Sequoia in in excellent shape and only looks to be 5 to 7 years old. Rather than ask me or look up the service record she, the SM made a decision to limit service. Why? No clue. I know cars and have worked on them most of my life. My bet is she doesn't have mechanical experience and if she does, then double shame on her. She is a Service Manager, not my parent. MY CAR AND MY MONEY, not hers. I complained and was told to bring the car back for a transmission flush which I did several months later but the connections were never broken (I know what to look for) and the flush never performed. It was another fluid change and I am not sure they did that much. I truly feel sorry for the poor service rep, She did an EXCELLENT job but was caught in the middle. Not sure what the SM did to her but given my experience and I have a great deal managing people, I am guessing the SM took it out on the Service Rep. Recently, I took my wife's Lexus in for service and asked to speak with the master mechanic. He is top notch! It would have been a 5 minute conversation and I offered to pay for his time. I am considering having a $3000 service done on my Sequoia but wanted to speak with someone I trusted before committing to the expenditure. I was told he was too busy and that they would have him call me that afternoon or the next. It has been a month since that promise and no bells. Honestly, I wasn't holding my breath. By bet: The Service Manger struck again. Time to take my business elsewhere. I hate to to do it but better than continuing to receive the treatment I am getting at this dealership and it won't change until the Service Manager is gone. Who knows when someone is going to wake up and figure that one out? More
by tlrodyeaux
Employees Worked With
No names
September 24, 2024
I recently purchased a Used Tacoma from Jason Simon as Philpott Toyota - extremely easy process. Knew the numbers up front, truck and paperwork were all ready to go when I arrived. Friendly and fast - g Philpott Toyota - extremely easy process. Knew the numbers up front, truck and paperwork were all ready to go when I arrived. Friendly and fast - great change from other car experiences I have been through. More
by sturorer
Employees Worked With
Jason Simon, Josh Ivy
September 19, 2024
Arturo and Josh made this the easiest car shopping experience possible. Everything was explained thoroughly and repeated as much as necessary. They answered all of my “what if” questions and were clea experience possible. Everything was explained thoroughly and repeated as much as necessary. They answered all of my “what if” questions and were clear in their responses. More
by DianaH
Employees Worked With
Arturo, Josh
