Philpott Ford
Nederland, TX
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 81 reviews
Superb customer service. Really like the guy who addressed all of my wife’s concerns. Very likable. He was very knowledgeable. Actually worked on car himself before oil change and tire rotation. addressed all of my wife’s concerns. Very likable. He was very knowledgeable. Actually worked on car himself before oil change and tire rotation. More
Philpott never lets me down! Philpott has always done my service work on both my vehicles. I can say they have never let me down and have always gone above and beyond to make sur Philpott has always done my service work on both my vehicles. I can say they have never let me down and have always gone above and beyond to make sure I was taken care of and my service was done correctly and in a timely manner. Stacy Moffett and everyone in the service department have always been very professional, personable, and accommodating. More
Disappointed with Customer Service Rep I went in for an semiannual oil change and the works, along with getting my truck inspected. I had it inspected there for the last 4 years with no I went in for an semiannual oil change and the works, along with getting my truck inspected. I had it inspected there for the last 4 years with no problem, even though I had a cracked taillight for the same period. This time they would not inspect it and tried to sell me a new taillight and battery that was going to cost ~$400. Told them to just do oil change. I went today and got it inspected at another place with no problem. More
I really love the down home feel and professionalism. Stacy Moffet in the service department is always courteous and funny. When it’s time to buy I always go to Adam Carter because he’s honest and alwa Stacy Moffet in the service department is always courteous and funny. When it’s time to buy I always go to Adam Carter because he’s honest and always a joy to work with. More
Natasha and Stacy as always were a great help with both of my F 150’s. Will be back 👍. Got me A/C fixed and oil changes quick. Mechanics also came out and explained repairs. of my F 150’s. Will be back 👍. Got me A/C fixed and oil changes quick. Mechanics also came out and explained repairs. More
Sales were a great help. I have bought several vehicles from Adam Carter. I called him to help my daughter buy a new explorer. He was off but referred me to Mike Allen. Mike was great. He helped us find th from Adam Carter. I called him to help my daughter buy a new explorer. He was off but referred me to Mike Allen. Mike was great. He helped us find the right vehicle and explained all of the rebates and discounts. We got a good deal and he was very helpful. Nice to know that the sales people will work together to help their return customers. I will buy my next vehicle from Philpott. 👍 More
quick service, service Writer Stacey Moffit, was up front and detailed in what was going on with my truck, got it done in reasonable time. Thanks Guys service Writer Stacey Moffit, was up front and detailed in what was going on with my truck, got it done in reasonable time. Thanks Guys More
Collision Body Shop First time I used this particular Body Shop and proud to say it was customer friendly and informative on status on my vehicle since it was not ready i First time I used this particular Body Shop and proud to say it was customer friendly and informative on status on my vehicle since it was not ready in the five (5) day that was quoted and why and what was need. I appreciate the communication. More
Did the repair work in a very timely and professional manner. Happy with the results. Would recommend them to others looking for a dealership for maintenance. manner. Happy with the results. Would recommend them to others looking for a dealership for maintenance. More
Basic oil change get checked out and rotate tires. I had a appointment using Ford Pass ap. The Blond forgot about my order. I was there over 3 hours not right. I went to check on it they rushed it thru took a appointment using Ford Pass ap. The Blond forgot about my order. I was there over 3 hours not right. I went to check on it they rushed it thru took 30 minutes no way to know what the really did back there! I usually always take my trucks there to be serviced this time I was a bit disappointed More