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Philpott Ford

Nederland, TX

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rated
81 Reviews
If you're looking for a new or used car, truck or SUV in the greater Beaumont, TX area, then visit Philpott Ford! In addition to new Ford vehicles like the F150, F250, F350, Mustang and Escape, we offer a Ford service and repair facility and a full selection of auto parts. Our Ford dealership is located in Nederland, but easily serves the Beaumont, Orange TX & Port Arthur areas. In addition to an entire line of Ford auto parts and accessories available for online purchase. You can also schedule Ford service and auto repair online at anytime. But our excellent service doesn't stop there. Philpott Ford provides Beaumont area customers expert car loan and Ford lease assistance, which means we have everything you need under one roof!
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1400 US-69

Nederland, TX

77627

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Showing 81 reviews

August 11, 2020

Superb customer service. Really like the guy who addressed all of my wife’s concerns. Very likable. He was very knowledgeable. Actually worked on car himself before oil change and tire rotation. More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darn, I forgot. VERY helpful.
Aug 13, 2020 -

Philpott Ford responded

Hi Bill, thank you for your wonderful feedback. We are so glad our staff was so supportive during your recent experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 06, 2020

Philpott never lets me down! Philpott has always done my service work on both my vehicles. I can say they have never let me down and have always gone above and beyond to make sur More

by D Bush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Moffett
Aug 12, 2020 -

Philpott Ford responded

D Bush, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

July 27, 2020

Disappointed with Customer Service Rep I went in for an semiannual oil change and the works, along with getting my truck inspected. I had it inspected there for the last 4 years with no More

by rgrock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amber Miller
Jul 29, 2020 -

Philpott Ford responded

We would like the opportunity to address your concerns. Please reach out to us directly at (866) 796-0839 when you have a chance. Thank you, and we look forward to hearing from you.

July 23, 2020

I really love the down home feel and professionalism. Stacy Moffet in the service department is always courteous and funny. When it’s time to buy I always go to Adam Carter because he’s honest and alwa More

by Jmh1752
Recommend Dealer
Yes
Employees Worked With
Stacy Moffet
Jul 29, 2020 -

Philpott Ford responded

Jmh1752, we're happy you found our staff to be so supportive during your experience here at Philpott Ford. We will be sure to pass along your comments to Stacy and Adam. We're looking forward to your next visit with us! Have a fantastic day!

July 03, 2020

Natasha and Stacy as always were a great help with both of my F 150’s. Will be back 👍. Got me A/C fixed and oil changes quick. Mechanics also came out and explained repairs. More

by David.hutto
Recommend Dealer
Yes
Employees Worked With
Natasha, Stacy in service. Mike Allen and Adam Carter in sales
Jul 06, 2020 -

Philpott Ford responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

July 03, 2020

Sales were a great help. I have bought several vehicles from Adam Carter. I called him to help my daughter buy a new explorer. He was off but referred me to Mike Allen. Mike was great. He helped us find th More

by David.hutto
Recommend Dealer
Yes
Employees Worked With
Mike Allen and Adam Carter
Jul 06, 2020 -

Philpott Ford responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

June 30, 2020

quick service, service Writer Stacey Moffit, was up front and detailed in what was going on with my truck, got it done in reasonable time. Thanks Guys More

by pcm1109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Moffit
June 26, 2020

Collision Body Shop First time I used this particular Body Shop and proud to say it was customer friendly and informative on status on my vehicle since it was not ready i More

by debbiechapman6076
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen
Jul 02, 2020 -

Philpott Ford responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

June 22, 2020

Did the repair work in a very timely and professional manner. Happy with the results. Would recommend them to others looking for a dealership for maintenance. More

by blake0916
Recommend Dealer
Yes
Employees Worked With
Latasha Saurage
June 19, 2020

Basic oil change get checked out and rotate tires. I had a appointment using Ford Pass ap. The Blond forgot about my order. I was there over 3 hours not right. I went to check on it they rushed it thru took More

by Yourstruely058
Recommend Dealer
No
Employees Worked With
Blondi
Jun 25, 2020 -

Philpott Ford responded

Hi there, we're disappointed to hear of the negative experience you had at our location. Thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future.

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