Philly Auto

1) My husband purchased an Infinity QX60 2020 on Saturday, December 10, 2022. We have been having problems with this car since the day of purchase. Just before he drove it off the lot after signing Saturday, December 10, 2022. We have been having problems with this car since the day of purchase. Just before he drove it off the lot after signing the paperwork, he noticed the check engine light came on. He brought it to their attention, they told him to bring it back on Monday December 12, 2022. We took it back just to find out it needed an oil change, brakes, and rotors. Obviously, it had to be left and picked up later. 2) In January 2023 this same Infinity began having more problems. We took it to Philly Auto again, this time they wanted us to take the car to the dealer to have them fix it because it was a motor issue. They also wanted us to use our free towing which we only had an option for 1 free tow. After taking it to Infinity they wanted nothing to do with fixing the motor because the motor had been swapped out. The motor in this car has a different serial number than the original motor. We waited 3-4 weeks if not more for the vehicle to be fixed. 3) We dropped the car off again on August 21, 2023, because the engine light came on again, and grey smoke was coming from the muffler. Also, the message on the dash read danger, do not drive the vehicle. They claim they put spark plugs in it. 4) It drove quieter for about a week and it's back in the shop again. This is the worst car experience we have ever had. I promise to keep you all posted. If you're thinking about buying a car please save your $$$$$ and look somewhere else. **** FYI When we first posted a review on this site, they asked us to remove it after they did some work. We removed it, and at this point I wish we had never moved it. They are very unprofessional. More

I dealt with Steven at the dealership. He was super helpful and went out of his way to help make sure everything went as smooth as it could. Thrilled with my Honda HR-V. Steven even gave m He was super helpful and went out of his way to help make sure everything went as smooth as it could. Thrilled with my Honda HR-V. Steven even gave me advice that led to me getting my car and home insurance lowered by quite a bit. I would recommend everyone to deal with him!!!!! More

Very professional and knowledgeable. Steven was very helpful and I was able to go home the same day in my new BMW X1. Very satisfied with them and would definitely recommend. Steven was very helpful and I was able to go home the same day in my new BMW X1. Very satisfied with them and would definitely recommend. More

The staff has been very supportive throughout my journey and they helped me finance a 2018 Honda Civic without any issues. I was a bit worried at first but they gave me an outstanding deal that was just wit and they helped me finance a 2018 Honda Civic without any issues. I was a bit worried at first but they gave me an outstanding deal that was just within my budget and everything went well. Thank you! More

Just financed a 2019 Land Rover Range Rover with this dealership. The process was smooth and simple. Can recommend them to everyone looking for good cars! dealership. The process was smooth and simple. Can recommend them to everyone looking for good cars! More

Recently purchased a BMW X5 and it was exactly as advertised online. The seamless financing process, combined with Steven's expertise, made the whole experience straightforward and genuinely enjoyabl advertised online. The seamless financing process, combined with Steven's expertise, made the whole experience straightforward and genuinely enjoyable. More

THE BEST LOT AROUND! Got 2 cars from them so far, and will be back for the 3rd when time comes. This time left with a 2020 Chevrolet Malibu, and it took me only 2 hours t Got 2 cars from them so far, and will be back for the 3rd when time comes. This time left with a 2020 Chevrolet Malibu, and it took me only 2 hours to get all the paperwork done. Financing was better than my bank offered, car is in great condition - exactly the way it was advertised. I trust these guys for over 4 years now, and everyone I referred here, were as amazed as i am. Thanks, folks, you are doing a great job out there! More

Loved this place very helpful staff and got me into a car that I liked helped to get approved and no problem at all. F150 I got is a monster it does the job perfectly well amazing place will do business car that I liked helped to get approved and no problem at all. F150 I got is a monster it does the job perfectly well amazing place will do business there again More

no nonsense, low prices, super kind and cooperative. Steven was very flexible, upfront and eager to help. When I took my new Ford Fusion in for inspection, the mechanic said it was a beautiful car in wo Steven was very flexible, upfront and eager to help. When I took my new Ford Fusion in for inspection, the mechanic said it was a beautiful car in wonderful condition. This is such a huge weight off my shoulders and I'm thrilled with the deal and financing rate. Made it all affordable for me. More

I was really nervous about buying a new car, but Steven made it really easy! He was patient with all of my questions and very knowledgeable. He helped me find exactly what I was looking for and talked me o made it really easy! He was patient with all of my questions and very knowledgeable. He helped me find exactly what I was looking for and talked me out of getting an Infinity. I have chosen the 2020 Mazda CX-5, and not only it is within my budget but is also everything I ever wanted. Thanks for all your help! More