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141 Reviews of Phillips Toyota - Service Center
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February 09, 2016
It is a pleasent experience at your Sevice Dept. My 2013 Avalon is my second one plus a 2004 Tundra P/U.my Husband has. Our first experience was with Dave Newton. Since then we have met some of Phil My 2013 Avalon is my second one plus a 2004 Tundra P/U.my Husband has. Our first experience was with Dave Newton. Since then we have met some of Phillips service staff.when we bring our vehicles in for service. Names we look for on arrival, Tonya, Rhonda, Sam, Mark and Scott. Last but not lease David Newton. It is an extream pleasure to have our vehicles serviced at Phillips Toyota Service Department. More
by usaf e-8
Employees Worked With
Other Employees :
David Newton, James Tverberg, Scott Warriner, Mark McCarthy
February 06, 2016
Professional Service Department Rhonda Cook is customer oriented and always looking-out for customer's best interest. Service is timely and the projected completion time is accurate Rhonda Cook is customer oriented and always looking-out for customer's best interest. Service is timely and the projected completion time is accurate. All employes in the service department are kind, considerate and ask if they can be of help. More
by Sailor
Employees Worked With
February 05, 2016
Phillips Toyota service experience We are very happy with our 2016 Toyota Camry LE. The two year complementary service is greatly appreciated . We have never found the customer servic We are very happy with our 2016 Toyota Camry LE. The two year complementary service is greatly appreciated . We have never found the customer service to be even slightly neglected at this dealership. David Newton and Randy Olilla know what is going on, and make sure that everything is attended to quickly and correctly. More
by Roy Carter
February 05, 2016
Great dealership that really takes care of its customers. I will definitely be going there as always for service and will certainly be using them for my next new car that really takes care of its customers. I will definitely be going there as always for service and will certainly be using them for my next new car purchase. More
by floridacruisin
February 05, 2016
One "OOPS" Everything is fine, except that the mechanic forgot to reset the visible warning alert on the odometer display. I had to call for the instructions to Everything is fine, except that the mechanic forgot to reset the visible warning alert on the odometer display. I had to call for the instructions to reset it. More
by DeafBowTie
Employees Worked With
Mark McCarthy
January 06, 2016
Friendly, fast, and dependable. Ronda is a very valuable asset to the company, and she keeps the line moving, partly by going over your requests, and adding things that you might not Ronda is a very valuable asset to the company, and she keeps the line moving, partly by going over your requests, and adding things that you might not be aware of. She always checks to see if there is a recall, so you never have to fear one was missed. I had/have a situation with my radio, the navigation ceases to work, the screen goes black, and it freezes. She looked in to this and had a qualified person speak with me to aid in the resolution of this problem. He stated he had gone to the extent of his knowledge, and would inquire further from TOYOTA itself. He stated he would contact me in the next 7 to 10 days, as soon as he heard from Toyota. I have used the navigation since, and again run into the same situation. BOTH of these people did all they could to determine the problem, and to fix it. More
by tom1847
December 27, 2015
1st Service First time service with Phillips Toyota, Was very impressed with the friendly atmosphere at the dealership. Waiting time was short and comfortable al First time service with Phillips Toyota, Was very impressed with the friendly atmosphere at the dealership. Waiting time was short and comfortable along with great snacks....I'll be back again for the next service with a smile. More
by Krujin1952
Employees Worked With
Not remembered
December 24, 2015
Service people were very professional and polite. I was transported to Cracker Barrel, and picked up when the car work was completed. They could however prov people were very professional and polite. I was transported to Cracker Barrel, and picked up when the car work was completed. They could however provide loaner cars! More
by lymanj65@yahoo.com
December 23, 2015
Service experience Rhonda told me what I needed for service and what the cost would be in advance. The time of service was as expected and there was no charge. Rhonda told me what I needed for service and what the cost would be in advance. The time of service was as expected and there was no charge. More
by Pete39
December 23, 2015
Excellent product with excellent service The sales and service staff are helpful, friendly and willing to answer questions and concerns even after the vehicle has been purchased. In other dea The sales and service staff are helpful, friendly and willing to answer questions and concerns even after the vehicle has been purchased. In other dealerships the friendliness stops after the purchase is made. More
by Blum, Marsha619
