Phillips Toyota

New Car Lease Chad Howell and I cannot say enough about his knowledge of the vehicle and the time he took to review the benefits and purchase options. His friendli Chad Howell and I cannot say enough about his knowledge of the vehicle and the time he took to review the benefits and purchase options. His friendliness and understanding of my requirements were never questioned but pointed out the pros and cons....very helpful in making a decision. The dealership is state of the art and the personnel friendly and helpful. I will recommend Chad and Phillips Toyota to all my friends and I will be back in 3 years. More

4runnershopper After a terrible negotiating experience with David Maus Toyota in Sanford, I found a 4runner that matched what I was looking for at Phillips Toyota. After a terrible negotiating experience with David Maus Toyota in Sanford, I found a 4runner that matched what I was looking for at Phillips Toyota. Jonathan Harrica quickly emailed back a very fair deal that beat David Maus' best price, and without all the hassle of David Maus sales tactics. Turned out the 4runner was already sold, but Harrica/Mikey Kuhn went the extra mile and located a match at another dealer in Palm Beach, and worked out a dealer trade to make this customer happy. I cannot say enough good things about the no BS approach to locating and buying from Phillips Toyota. It was a pleasure, well worth the extra drive from Orlando. Almost everything was done by email, other than picking up and paying. Great experience More

Very pleasant from start to finish I appreciated not being attacked. By salesman in parking lot I bought the Camry from a very nice man named Dallas ..Chad Howell spent a lot of time I appreciated not being attacked. By salesman in parking lot I bought the Camry from a very nice man named Dallas ..Chad Howell spent a lot of time with me when I picked up my car He went above and beyond to show me how to use features on my car. I had an all-round good experience and compared to a few other dealerships in your area that were very pushy I was pleased. Will recommend to my friends More

Trusted Friends The last three cars we purchased were from Phillips Toyota. In each transaction the experience was much like stopping in for a visit with friends. M The last three cars we purchased were from Phillips Toyota. In each transaction the experience was much like stopping in for a visit with friends. Most recent purchase, Royce acted as a 'zero pressure' agent for me. First, he patiently helped me decide exactly what I wanted, and then found it. Next, he and Randy offered a me great deal. Lastly, the rest of the staff at Phillips followed up with a genuine interest in the proper closing of a pleasant experience. There is a sense of openness at Phillips that puts me at ease with each step of the car buying process. Even though it took me over two months to decide what model and features I wanted there no pressure, nor was I ignored. Royce simply assisted however needed. They are building a business on well-served returning customers, apparently! More

GREATEST CAR BUYING EXPERIENCE I emailed Phillips Toyota on a Sunday and received a call from Chad Howell regarding the car I was interested in. We made an appointment to meet that I emailed Phillips Toyota on a Sunday and received a call from Chad Howell regarding the car I was interested in. We made an appointment to meet that afternoon. Chad answered every question my wife and I had regarding the car we were interested in. Chad made this car buying experience so AMAZING! I believe Chad is more of an asset to Phillips Toyota than an employee. I have been singing his praises to everyone I come in contact with here in The Villages. I would definitely buy from Chad again. He treated us honestly and fairly, which we found so unusual in what we were used to being a stressful undertaking. More

Process took to long. Sales & Finance staff were very helpful. Vehicle was clean & in good order wen picked up. JJ did a good job of explaining all the features. Sales & Finance staff were very helpful. Vehicle was clean & in good order wen picked up. JJ did a good job of explaining all the features. More

Great sales people Everyone makes you feel like you are part of the Phillips family. Jamie and Sonny are great guys to work with, would buy from them again. Everyone makes you feel like you are part of the Phillips family. Jamie and Sonny are great guys to work with, would buy from them again. More

Great experience! I rate buying a car right up there with a visit to the dentist. Tommy made the experience a real pleasure. He was knowledgeable, professional, and a p I rate buying a car right up there with a visit to the dentist. Tommy made the experience a real pleasure. He was knowledgeable, professional, and a pleasure to do business with. More

Salesman Satisfaction We can honestly say this is the first car salesman with whom we've enjoyed working [over the entirety of 44+years of purchasing vehicles]. Mikey was We can honestly say this is the first car salesman with whom we've enjoyed working [over the entirety of 44+years of purchasing vehicles]. Mikey was professional, friendly, and candid in answering questions about our new vehicle. Of particular importance, he was very helpful and patient in demonstrating how to use the features reliant on electronics. While we expect Toyota vehicles to offer good quality for the price, the fact that Mikey has only driven Toyota vehicles himself exemplifies brand loyalty and trust in the products he's selling. More

Super salesperson Mickey, our salesperson could not have been better. My only disappointment was their releasing the car and one mile out of the dealership "needs serv Mickey, our salesperson could not have been better. My only disappointment was their releasing the car and one mile out of the dealership "needs servicing" light came on. Mickey went above board but the servicing aspect was just OK. It will make me more diligent with a future purchase. More