Phillips Toyota

Awesome customer service department Twice I have had my Toyota Rav4 in for required maintenance and the service department was awesome, from the person who scheduled my appointment (and Twice I have had my Toyota Rav4 in for required maintenance and the service department was awesome, from the person who scheduled my appointment (and my vehicle was done when promised which I consider a plus), a comfortable waiting area and services provided by their courtesy shuttle to a nearby Cracker Barrel was an added convenience. I am much more satisfied with Phillips Toyota than the dealership where I purchased my vehicle. Thanks to the entire staff for a pleasant experience! More

Fantastic, Easy, fast My sales team was knowledgeable, pleasant and helpful with my purchase decision. Chick Russo and Robby Sanderson are awesome! This was the best car-b My sales team was knowledgeable, pleasant and helpful with my purchase decision. Chick Russo and Robby Sanderson are awesome! This was the best car-buying experience I have ever had! More

Return Customer This is the second vehicle we have purchased from Phillips Toyota. This time was even better than the first time. Chad was amazing. We highly recomm This is the second vehicle we have purchased from Phillips Toyota. This time was even better than the first time. Chad was amazing. We highly recommed that you ask for him. Super fast and didn't have to spend all afternoon at a car lot. More

Great Experience Tommy Aviles was extremely knowledgable and easy to work with. He answered all of my questions and offered lots of helpful recommendations. Tommy is a Tommy Aviles was extremely knowledgable and easy to work with. He answered all of my questions and offered lots of helpful recommendations. Tommy is a great asset to your team. More

Excellent, timely, was in an out no extra pressure James was very efficient and able to meet our needs. He was very kind and listened to our needs and without hesitation he met our needs far better th James was very efficient and able to meet our needs. He was very kind and listened to our needs and without hesitation he met our needs far better than we even thought. The other staff was very friendly and did everything they could to make our visit and purchase as comfortable as possible. The financial team was wonderful, we were able to get in do our paperwork and He was very professional. Our overall experience was Excellent. Thank you again More

Professional & Respectful Experience Our sales people, most recently Royce Moreland, treated us fairly, respectfully and very professionally. He had the patience and time that allowed us Our sales people, most recently Royce Moreland, treated us fairly, respectfully and very professionally. He had the patience and time that allowed us to make the 'right' decision. We never felt any pressure. He was able to answer our questions or get the answer for us. We would highly recommend Royce and Phillips Toyota. More

Dealership actually took care of lease issue I was most surprised today when I called with an issue the finance company, not the dealership, sent a letter addressing. I was expecting and ready f I was most surprised today when I called with an issue the finance company, not the dealership, sent a letter addressing. I was expecting and ready for a "run around" by the dealership. Instead I got excellent customer service once again. They listened to my problem, said they would look into it and get back to me. They did exactly that and they were the solution to the problem! After the business- like way they handled themselves today, I have to give them a great rating. I was plesantly surprised and am grateful for their help. More

Chad Howell My Sales Consultant got me a great deal!!! I have been dreading the new car process but I was in great need of a new car. Chad Howell and his fellow staff were not only helpful and professional I have been dreading the new car process but I was in great need of a new car. Chad Howell and his fellow staff were not only helpful and professional but also very knowledgeable about the cars on their lot. The process was a very new one to me and i had a lot of questions. They answered them in great detail and I left knowing i got the best value for my money! This made my car buying experiences very smooth and i drove off the lot in a great car at a great price! I loved the customer service i was given by all the staff i interacted with. I have already referred two of my friends to Chad. More

A/C Service and Recharge Had my 2013 Toyota Tacoma Pre Runner serviced for A/C Service and Recharged today, done in 60 minutes and done right, was warm in park and now is Ice Had my 2013 Toyota Tacoma Pre Runner serviced for A/C Service and Recharged today, done in 60 minutes and done right, was warm in park and now is Ice Cold as when NEW again!!! Thank You Phillips Toyota, Bob Goudin,Eustis,FL. More

New car experience was excellent. So was Janene black First time there very lucky to get Janene as our sales associate. Excellent customer service bought new RAV4. Janene was Very professional and thorou First time there very lucky to get Janene as our sales associate. Excellent customer service bought new RAV4. Janene was Very professional and thorough and it was the first time in dealership and first time to meet Janene. Thank you Janene for working with us More