Phillips Toyota

Patience matters when you need to make a deal I contacted Phillips to do competitive pricing with another dealership on a used Prius. My initial contact person was Janene. Upon arrival, since she I contacted Phillips to do competitive pricing with another dealership on a used Prius. My initial contact person was Janene. Upon arrival, since she was working with another customer, she introduced me to Mark Roberts. Mark devoted a considerable amount of time (about 3-4 hours) with me showing me different used vehicles along with their features-very knowledgeable and informative. He gave me the pros and cons of the vehicles that I was interested. During my time with him, I found him to be a honest person. After completing the paperwork, Mark said that he would submit one for the car that I was interested in and for a new car to see what the financial institution says. My experience with some of the other dealerships have not been so positive. If you didn't make a decision on purchasing a vehicle when they wanted you too, they lost patience with you. Then their demeanor began to change. Mark never displayed these characteristics, nor was he a pushy salesperson. I like that he did not make me feel like I was wasting his time. After I purchased a new Prius, Mark spent time going over everything in the car before I left, which meant a great deal. This was my first time buying a car from Phillips and will be a repeat customer . More

My dealer experience Janene Black is an excellent sales representative. She was knowledgeable and patient in helping me in selecting the Tayota RAVA 4. I would recommend J Janene Black is an excellent sales representative. She was knowledgeable and patient in helping me in selecting the Tayota RAVA 4. I would recommend Janene to anyone interested in buying a Toyota vehicle. My wife and I had an excellent experience at Phillips Toyota. More

Honest dealer Great friendly knowledgable salesman. Honest dealer. Jamie Reed and Tom Pardo were outstanding.I got a great car ,with the options I wanted,at a reaso Great friendly knowledgable salesman. Honest dealer. Jamie Reed and Tom Pardo were outstanding.I got a great car ,with the options I wanted,at a reasonable price.I know where I'm buying my next car! More

I found my car I came looking for the first car I have bought in 15 years. The salesman was quite perceptive in terms of my wants and desire in both make and model a I came looking for the first car I have bought in 15 years. The salesman was quite perceptive in terms of my wants and desire in both make and model as well as price. I really had not intended to buy that day but O found my car. More

My dealer experience I came into the dealership having already decided to buy a Prius and how much i was willing to pay. Jamie met me outside the door & showed me the vari I came into the dealership having already decided to buy a Prius and how much i was willing to pay. Jamie met me outside the door & showed me the various Prius models. We did a test drive while Jamie explained the various features of the car. I was impressed by the improvements in the car since 2015, when I last took a test drive. Jamie was very knowledgeable. Once I'd decided which model to buy, Jamie took it from there. I didn't have to endure the usual dealership dance. The financing guy was also thorough and knowledgeable. It was a completely relaxing, easy process. More

Wonderful-Wonderful- Great The service after the sale, is second to none. I'm 83 years old, and this dealership is the best I've experienced. Also, Give ( 6 stars to Mark The service after the sale, is second to none. I'm 83 years old, and this dealership is the best I've experienced. Also, Give ( 6 stars to Mark Roberts ) More

one of the best buying experiences I hve had My sales associate is Mark Roberts...He is always punctual and professional...always looking out for you, his customer. This is my second time dealing My sales associate is Mark Roberts...He is always punctual and professional...always looking out for you, his customer. This is my second time dealing with Mark and I will definitely call him when I am ready for another car. I also appreciate the service at Phillips...it has always been top rate. I have sent many people here in the past and will contimue to do so in the future More

Leased Rav4 Our visit was much better than we expected. We would recommend Ashley Lake to our family and friends. We really love our new vehicle Thanks Our visit was much better than we expected. We would recommend Ashley Lake to our family and friends. We really love our new vehicle Thanks More

Awesome Sonny was very helpful and ,pleasant and I would recommend him to family and friends I love my new Toyota. It was a great experience!! Sonny was very helpful and ,pleasant and I would recommend him to family and friends I love my new Toyota. It was a great experience!! More

Fantastic, Easy, fast My sales team was knowledgeable, pleasant and helpful with my purchase decision. Chick Russo and Robby Sanderson are awesome! This was the best car-b My sales team was knowledgeable, pleasant and helpful with my purchase decision. Chick Russo and Robby Sanderson are awesome! This was the best car-buying experience I have ever had! More