Phillips Toyota | Page 6

Don't seem to want to deal with online sales. Bought other car online sight unseen. Bought other car online sight unseen. More

Our experience with Phillips Toyota was very positive. Our Sales Associate Mark Hosler was extremely helpful, made us feel very comfortable and his professional work ethic was superb. Mark is very custome Our Sales Associate Mark Hosler was extremely helpful, made us feel very comfortable and his professional work ethic was superb. Mark is very customer driven. His devotion to Phillips and it's customers certainly makes things feel like you are part of the Phillips Toyota family. As a repeat customer it was nice to know that Phillips does care about repeat business. Also a shout out to Al Parrow, Emily Metz, Thomas Aviles and Stephen King for their help in sealing our purchase. Bob & Patti More

Duey was FFE! …..Fast, friendly and efficient. He was on task and thorough. His main objective, which was quite apparent, was to give us the BEST customer service …..Fast, friendly and efficient. He was on task and thorough. His main objective, which was quite apparent, was to give us the BEST customer service experience….he succeeded! Without a doubt, our BEST car buying experience provided by an excellent salesman. Kudos to Phillip’s Toyota for having such a great team member. He is testimony to how well you select and train your team! More

Had a great experience with my sales person Luis Loperena. He answered all of my questions and facilitated a seamless transaction. I really can’t say enough about how great he was at his job but a Loperena. He answered all of my questions and facilitated a seamless transaction. I really can’t say enough about how great he was at his job but also that he was patient and responsive above and beyond what is expected. I do think that the dealership should post their fees in their adds on carsforsale.com rather than posting A price and not including the dealer fee or electronic filing fee as required by Florida statute. The first i heard about these Fees was from the salesman when he sent me a text with an out the door price That is not what is what seems to be required by law in Florida. Otherwise, I would commend this dealership for the amazing people that work there including Tom who finalized our paperwork and the guys in the garage who balanced the tires when I noticed some vibration on the test drive and got the vehicle ready for me to take home. These were outstanding people who I would highly recommend. I’ll be back even though I felt that they should have listed their fees in the advertised price. Ultimately they did A lot of really important things right. I drove an hour and A half to get there and it was well worth the drive. BRAVO!!! More

Have bought many cars from Phillips. Excellent, polite, reliable, and knowledgeable staff. Our sales person, Mark Hosler, goes the extra mile to make car buying easy and stressless. Excellent, polite, reliable, and knowledgeable staff. Our sales person, Mark Hosler, goes the extra mile to make car buying easy and stressless. More

My initial visit to the sales office to inquire about the purchase of a 2023 Rav 4 was coordinated by Duey Cyr. He was personable and answered our questions about the Rav 4. He showed us the list of vehicl purchase of a 2023 Rav 4 was coordinated by Duey Cyr. He was personable and answered our questions about the Rav 4. He showed us the list of vehicles that would be arriving in the next 30-40 days. We found one that we liked and we started the purchasing process. The deal was finalized at this visit. Duey did an excellent job coordinating purchase . The Rav 4 arrived 23 May and we finalized the purchase. Duey spent several hours with us explaining the operation of the accessories and setup of the Toyota app. Duey is a super sales person and made the purchase of this vehicle a pleasant experience. I have been a long time customer of the Phillips excellent service department but this was the first purchase from Phillips. I must commend Phillips for the most pleasant experience I have ever had purchasing a vehicle . More

Rhonda Cook is the best service advisor! I was 3 times with low tire pressure, nobody find the cause, ONLY Rhonda solved my problem very professionally. THANK YOU!! I was 3 times with low tire pressure, nobody find the cause, ONLY Rhonda solved my problem very professionally. THANK YOU!! More

When I went the first time, I wasn’t too happy with one of the sales guy, but then I decided to go again, and I found Mr. Bryan, who happens to be a wonderful seller. He went above and beyond to answer my of the sales guy, but then I decided to go again, and I found Mr. Bryan, who happens to be a wonderful seller. He went above and beyond to answer my questions, and to please me in everything I really want it so I have to say Mr. Bryan is the best. More

My experience with Ryan Pugh in the service department was excellent. He was very informative and continually kept me updated on the process of work being performed on my vehicle. The service technician was excellent. He was very informative and continually kept me updated on the process of work being performed on my vehicle. The service technicians that worked on my vehicle seemed to be very thorough as all work performed in my opinion was quality and expedient. More

Phillips Toyota got me my new car in 15 days when I’d been waiting almost a year from another dealership. Bryan Perez my salesman promised and delivered!!! I still can’t believe it!! been waiting almost a year from another dealership. Bryan Perez my salesman promised and delivered!!! I still can’t believe it!! More