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Phillips Toyota

Leesburg, FL

4.5
1,124 Reviews
At Phillips Toyota, you’ll find everything you’ve always wanted and always expected from a car dealership. We put the excitement back into buying a vehicle with our Family Plan. Every New Toyota purchase comes with a Lifetime Nationwide Warranty, 4 years maintenance included and 5 years of 24 hour roadside assistance 7 day's a week. As a family owned and operated dealership, we treat people with the consideration and respect they deserve – just like our own family members. One of the common comments from first time customers is that they have never bought a vehicle before so effortlessly. We take pride in presenting our dealership everyday and it shows with the level of service you receive every time you come to our showroom. We also like to give you a little more. When you utilize our state-of-the-art service department, you’ll receive our Complimentary Shuttle Service. We also stock a wide selection of used cars including Toyota Certified Used Vehicles. Phillips Toyota offers a full selection of service areas including: New Toyota Vehicle Sales Pre-Owned Vehicle Sales Certified Service Department Car Loans & Financing Full Selection of Toyota Parts & Accessories At Phillips Toyota, our goal is always 100% Customer Satisfaction. Let us earn your business.
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8629 US-441

Leesburg, FL

34788

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Showing 1,124 reviews

April 07, 2023

My experience with Ryan Pugh in the service department was excellent. He was very informative and continually kept me updated on the process of work being performed on my vehicle. The service technician More

by drump
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Pugh
March 16, 2023

Duey is the best salesman we have ever worked with, we will be back again. More

by Dwayne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duey Cyr
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2023

Phillips Toyota got me my new car in 15 days when I’d been waiting almost a year from another dealership. Bryan Perez my salesman promised and delivered!!! I still can’t believe it!! More

by Ruthatsea
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bryan Perez
February 23, 2023

Prices are very high, $1500 marked up on the product I was looking for, so I given up More

by bijuphilipjohn
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Al Parrow
February 16, 2023

Shout out for help and great service in Sales to Louis for helping me connect my new phone to my Toyota Tacoma OEM Radio today! Thank you to all the Best Staff like Louis in Sales! Phillips is the only pl More

by sweety50
Recommend Dealer
Yes
Employees Worked With
Louis in Sales
January 20, 2023

Friendly atmosphere was very happy with the service, purchase and finance. No high pressure sales pitch. Good people More

by Dwayne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duey Cyr
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2023

This Dealership in Leesburg has an excellent service Manager named Chris Ehnes. I am very pleased with their service department and their friendly staff. More

by kingbeattie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Ehnes
December 31, 2022

Max Castillo did a great job guiding my better half and I to find the perfect vehicle for us yesterday. I highly recommend Max if you are looking to purchase a new Toyota truck or car. I also recommend y More

by Paul
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Pardo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Atef Basta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max Castillo
December 07, 2022

Duey did a great job helping purchase a car from out of state while staying at our winter home in FL. More

by perrygroen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duey Cyr
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2022

These guys are HORRIBLE! ! I went to their dealership yesterday to look at 2023 4 Runner TRD PRO and I have never been treated so rudely by a salesman in all of my years of bu More

by rchrusz55
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Viero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Moreno
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2022 -

Phillips Toyota responded

Greetings! Here are a few pieces of advice for you. If you go into a place of business and start out by behaving in a belligerent manner and using profanity towards employees, do not feel as if you are entitled to anything other than an equal response. Secondly, your review is false, and we offered a significant discount off of our adjusted market value listed on the 2023 TRD PRO 4Runner that you were interested in. Our price is completely justified as notated by every valuation source that exists. A 1-year-old TRD PRO 4Runner with 10k miles has an average market value of just under $60,000, which is still $4,000 above the MSRP of the vehicle. Lastly, you inquired about this vehicle online, and you were well aware of the price before your arrival. To reiterate, you still got a lower price than the quote that was sent to you, as well as fair market value for your Tesla trade. We hope this message finds you well, and we wish you the best of luck on your journey. -Phillips Toyota Management

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