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Phillips Toyota

Leesburg, FL

4.5
1,132 Reviews
At Phillips Toyota, you’ll find everything you’ve always wanted and always expected from a car dealership. We put the excitement back into buying a vehicle with our Family Plan. Every New Toyota purchase comes with a Lifetime Nationwide Warranty, 4 years maintenance included and 5 years of 24 hour roadside assistance 7 day's a week. As a family owned and operated dealership, we treat people with the consideration and respect they deserve – just like our own family members. One of the common comments from first time customers is that they have never bought a vehicle before so effortlessly. We take pride in presenting our dealership everyday and it shows with the level of service you receive every time you come to our showroom. We also like to give you a little more. When you utilize our state-of-the-art service department, you’ll receive our Complimentary Shuttle Service. We also stock a wide selection of used cars including Toyota Certified Used Vehicles. Phillips Toyota offers a full selection of service areas including: New Toyota Vehicle Sales Pre-Owned Vehicle Sales Certified Service Department Car Loans & Financing Full Selection of Toyota Parts & Accessories At Phillips Toyota, our goal is always 100% Customer Satisfaction. Let us earn your business.
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8629 US-441

Leesburg, FL

34788

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Showing 1,132 reviews

October 15, 2019

You pay for the 3000 dollar advantage up front. Went to look at a Used Rav 4. I did the black book value on my vehicle from there website. Was between 15500 and 18600 value.they looked at my car. No More

by William J.
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Nov 05, 2019 -

Phillips Toyota responded

Hi William, On our website, you appraised your vehicle as an ALL WHEEL DRIVE model. The VIN number in our appraisal system shows your vehicle is a FRONT WHEEL DRIVE/TWO WHEEL DRIVE vehicle. This is where the difference comes from. Thank you.

Nov 23, 2019 -

William J. responded

Well xxxx!!!!! It only took you 3 weeks to figure that out. You must have spent hours and hours on that excuse. I guess a 4 wheel drive Hyundai Tuscon is worth 3000 more than my 2 wheel drive one. Thats a bold face LIE!!!!! SHAME ON YOU! The difference is about 700. Thank you for your dumb excuse for ripping people off.

October 15, 2019

Our second new car sale We worked with Jamie Reed for both of our new car sales, both times it was a great experience, he’s just a smooth and easy guy to deal with. More

by Tin man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2019 -

Phillips Toyota responded

Thanks for the great review. We really appreciate the support.

October 13, 2019

New leased car I came in because my lease was up. I spoke to Shawn smd he helped get the car we wanted at the price we wanted. More

by MaryRav4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Ismani
Dec 07, 2019 -

Phillips Toyota responded

Thanks for the great review. We really appreciate the support.

October 09, 2019

Welcoming, straight-forward, helpful and honest I gave them a five star rating because of the entire experience. We went looking for a particular model, after being snubbed by a local dealer. Phil More

by Hajaball
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ashley Lake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael "Mikey" Kuhn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2019 -

Phillips Toyota responded

Thanks for the great review. We really appreciate the support.

October 08, 2019

Exceptional This is the best dealer we have ever deal with, not pushy, no one follows you around. The friendliest staff, very helpful, Jack was a super salesman. More

by loly50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Jacinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2019 -

Phillips Toyota responded

Thanks for the great review. We really appreciate the support.

Dec 07, 2019 -

Phillips Toyota responded

Thanks for the great review. We really appreciate the support.

October 01, 2019

It was great...pleasant...friendly Leasing for the first time...Ashley Lake was very very helpful..explaining all the ins and outs....took a lot of his time to help us and get our price More

by Judybel44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Lake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhonda Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Very nice gentleman in finance...not sure of his name...were we signed our life away..ha!ha!
Dec 07, 2019 -

Phillips Toyota responded

Thanks for the great review. We really appreciate the support.

September 27, 2019

They were very friendly, courteous and helpful Every one was very helpful. Sam in sales picked me up at the airport and walked me thru the purchase process. The entire staff was very courteous More

by Happy cutomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samual Thomas
Dec 07, 2019 -

Phillips Toyota responded

Thanks for the great review. We really appreciate the support.

September 21, 2019

Amazing experience My experience was amazing walking in the door I was greeted. My salesman listened and found me a great deal in the car l wanted. All involved in this More

by MsPalm3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Viero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2019 -

Phillips Toyota responded

Thanks for the great review. We really appreciate the support.

September 18, 2019

purchase of new car Sonny Rothwell took very good care of us, second car we have purchased thru Sonny. Robert in the service dept was extremely helpful helping us unders More

by Robert Preston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonny Rothwell
September 18, 2019

Great place to do business Outstanding service what more can I say You want 25words for a review I would think Outstanding service sums it up Will say it again OUTSTANDING SE More

by Central Florida
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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