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Phillips Toyota

Leesburg, FL

4.5
1,124 Reviews
At Phillips Toyota, you’ll find everything you’ve always wanted and always expected from a car dealership. We put the excitement back into buying a vehicle with our Family Plan. Every New Toyota purchase comes with a Lifetime Nationwide Warranty, 4 years maintenance included and 5 years of 24 hour roadside assistance 7 day's a week. As a family owned and operated dealership, we treat people with the consideration and respect they deserve – just like our own family members. One of the common comments from first time customers is that they have never bought a vehicle before so effortlessly. We take pride in presenting our dealership everyday and it shows with the level of service you receive every time you come to our showroom. We also like to give you a little more. When you utilize our state-of-the-art service department, you’ll receive our Complimentary Shuttle Service. We also stock a wide selection of used cars including Toyota Certified Used Vehicles. Phillips Toyota offers a full selection of service areas including: New Toyota Vehicle Sales Pre-Owned Vehicle Sales Certified Service Department Car Loans & Financing Full Selection of Toyota Parts & Accessories At Phillips Toyota, our goal is always 100% Customer Satisfaction. Let us earn your business.
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8629 US-441

Leesburg, FL

34788

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Showing 1,124 reviews

February 10, 2021

Filthy bathrooms. Their bathroom was clogged and I went to advise, nothing was done about it. The toilet was literally full of feces. No one wore masks and their managers are rude. They don’t care about th More

by Not today
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Viero
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2021

Toyota Highlander was clean with a couple of issues. Atef Basta listened to my concerns and had the issues resolved. Auto was purchased. A.B. was easy to work with. More

by dckeith53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Atef Basta
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2021

good experience with Burt, no pressure. Very Smooth business operation. Ed, our title and tag person was very knowledgeable and efficient. I would not recommend the warranty on used car. More

by ddagner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Burt Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2021

From Initial Start to Finish Anthony answered all my Questions and Delivered exactly what was promised. Finance was an in and out experience and went Great. Would Strongly Recommend this Sales Staff. More

by JasonB352
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2021

I just purchased a 2018 Toyota RAV4 from Ryan King, at Phillips Toyota. He was a wonderful salesman and made the process of buying the absolute easiest! This was my first time financing and buying from a More

by Brooke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan King
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2021

Experience was good. A larger inventory of vechiclea was too low this is the reason I gave you a 4.. sales, finance , manager all very good. More

by timwells56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Aviles
January 22, 2021

I worked with Tony and AJ, great experience all around. Very professional and outstanding service. Thank you for a great experience. I even bought the extended warranty😊 More

by Jackie3smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ and Tony
January 20, 2021

Buyer beware...If you put a deposit down on any vehicle Buyer beware... If you put a deposit down on any vehicle because you haven’t seen it or they don’t have it, and change your mind, even if the sales More

by rkempster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tony Viero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron "A.C" Cassell
Jan 21, 2021 -

Phillips Toyota responded

rkempster decided to special order a unique product that Phillips Toyota does not carry. After spending the time and money involve in acquiring this vehicle, rkempster decided to purchase a different product 13 days later asking for a refund of his deposit. As stated in the Buyers Order signed by the customer, the deposit is forfeited if buyer fails to uphold said contract. Phillips held up every end of this agreement. The customer did not notify the dealership that they no longer wanted this special order until nearly two weeks after signing an agreement to purchase.

January 10, 2021

This is second car I've purchased at Phillips. My 2016 Prius was totaled and I wanted a higher sitting low mileage used car. Jason Katz put me in a 2015 Rav4 at a very good price. I am so pleased and r More

by loniloni2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Katz
January 01, 2021

overall great service, great pricing, and up front and courteous. car buying experience usually isn't fun but they made it easy. i highly recommend Phillips. More

by davidscohen78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Viero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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