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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.2
1,978 Reviews
Call Service Center (352) 732-7577

1,978 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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January 26, 2025

The service center is exceptional. Derrick always ensures that my vehicle is looked at in a timely manner and that my concerns / necessary repairs are addressed. The team is efficient, More

by FLORIDAGIRL509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick in Service
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Jan 27, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments Derrick and our team, and we look forward to working with you again. Gary Winkler Service Manager (352) 732-7577 ext 107

January 26, 2025

Took my new truck there to have an oil change. It’s been leaving an oil spot in my driveway ever sence. More

by cbushnell78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ruth Vivian Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim LaBarbera
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Gary Winkler Service Manager (352) 732-7577 ext 107

January 26, 2025

These guys are on the ball, very knowledgeable and do the job in adequate time. More

by njn218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruth Vivian Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tim LaBarbera
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Gary Winkler Service Manager (352) 732-7577 ext 107

January 24, 2025

Service was excellent and fast. Everyone was friendly and helpful with my needs that I was there for. More

by Mr C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Betancourt
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Jan 26, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

January 24, 2025

Is always a pleasure to go there and do the service for my car., amazing customer service, even when I call to make my appointment, I always. have a good experience. Thank you for the good quality service. More

by Hector Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruth Vivian Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim LaBarbera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

January 21, 2025

Good timing and communication. Also good advise in things that need to be done soon. More

by sandrai0694
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruth Vivian Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim LaBarbera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

January 21, 2025

Always pleasant to work with , Always courtesy. Listen to what you have to say. Good service. More

by nancyecheverry517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elliott
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Jan 21, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Nancy, thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

January 20, 2025

Customer service was exceptional and timely. Tim called me to get in earlier than scheduled appointment. Aaron at check-in was attentive and helpful. More

by allenmclean58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruth Vivian Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim LaBarbera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron,
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Jan 20, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Allen, Thank you so much for your kind words for Tim, Aaron, and our team. We appreciate you taking the time to leave us this wonderful feedback! Gary Winkler Service Manager (352) 732-7577 ext 107

January 18, 2025

Philips Chrysler Jeep Dodge ram is replacing the dash in my ram TRX as soon as it come in hopefully it goes smoothly so far it’s been perfect. Got a good feeling about it. More

by dropoff88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Cummings
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Jan 18, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your feedback. Our goal is to make sure everyone who walks through the door leaves happy. Thanks for choosing Phillips Chrysler Jeep Dodge Ram! Gary Winkler Service Manager (352) 732-7577 ext 107

January 17, 2025

I would come back again to get my truck serviced. here again. Had a great experience. More

by Wally Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Smith
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Jan 18, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Wally, for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

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