Phillips Chrysler Jeep Dodge Ram - Service Center

I was called to make an appointment for air bags, it took 4 appointments to actually have the bags there to install, then they told me about the read end recall(they inspected it at air bag recall time), I s 4 appointments to actually have the bags there to install, then they told me about the read end recall(they inspected it at air bag recall time), I showed up at 8:30 left truck, they called at 11 am to tell me they refuse to do the recall. This place has NO CONCERN for customers time, they wasted mine and two friends(one to follow me there and one to take me to pick up truck). More

The service department is unorganized and there is always a guessing game for how long it’s going to take for someone to acknowledge and help me. The check in process is chaos. Also, the issue I just made an a guessing game for how long it’s going to take for someone to acknowledge and help me. The check in process is chaos. Also, the issue I just made an appointment for wasn’t fixed and the problem came back within hours of leaving. Now I’ve had to schedule another appointment and inconvenience myself for what will be the 4th time for the same issue. More

My service writer Jim was the best I’ve had the pleasure of working with and the technician was very knowledgeable of working with and the technician was very knowledgeable More

Always friendly and try and make sure your comfortable. Very knowledgeable. Salesmen stay humble and on point. Very knowledgeable. Salesmen stay humble and on point. More

I needed a hard to find key fob program for my 1999 Prowler. Turns out that Phillips Chrysler is the only one that has the program. They had me out the door in 30 minutes and it works great. Thanks m Prowler. Turns out that Phillips Chrysler is the only one that has the program. They had me out the door in 30 minutes and it works great. Thanks much Jim G More

Very quick efficient & polite staff Even tho we were not paying customers Just brought vehicle in for a recall paying customers Just brought vehicle in for a recall More

The service team is non responsive and rude. The work is fine, but the customer service is terrible The work is fine, but the customer service is terrible More

Took good care of my daughter, eventually. .. Thank you Derek for rescuing her. Mission accomplished .. Thank you Derek for rescuing her. Mission accomplished More

The workmanship with this dealer is excellent. However, they no longer take American Express. This was not communicated to me upfront. As a result, I was not able to take advantage of special bene However, they no longer take American Express. This was not communicated to me upfront. As a result, I was not able to take advantage of special benefits. I have with my AMEX card so I will no longer do business with this dealership. I will seek out a new dealer when I replace my RAM truck later this year. More

I’ve had the pleasure of visiting this service center twice now. Everyone is very pleasant and goes above and beyond to help. I travel 50min out of my way to bring my car for service because the staff ar twice now. Everyone is very pleasant and goes above and beyond to help. I travel 50min out of my way to bring my car for service because the staff are so great! More