Phillips Chrysler Jeep Dodge Ram - Service Center

The worse dealership I have ever been to. Was ignored for 30 minutes service advisor refused to speak with my service advisor in AZ. He kept saying leased truck with 99thousand miles it's ow Was ignored for 30 minutes service advisor refused to speak with my service advisor in AZ. He kept saying leased truck with 99thousand miles it's owned by me and has 43000 miles. When I asked how long for oil change he said I have no idea. Waiting area terrible 4 stale items in the vending machine no water no pop nothing. Never going back More

Took care of a safety recall on my work truck very quickly. Staff was very helpful and very pleasant to deal with throughout every step. quickly. Staff was very helpful and very pleasant to deal with throughout every step. More

This company has excellent personnel and provides a valuable service. My experience is that it is hard to get an appointment for service. One of the service managers recently gave me his personal ema valuable service. My experience is that it is hard to get an appointment for service. One of the service managers recently gave me his personal email address for future use in scheduling appointments. That is going above and beyond what is reasonable and is a key reason why I will continue to support Phillips ChryslerJeep Dodge Ram. More

Worst communication I have ever experienced. Truck broke down on my home to South Carolina. Left it with them. Tried calling the next morning, no return call. Received a text late afternoon sayi Truck broke down on my home to South Carolina. Left it with them. Tried calling the next morning, no return call. Received a text late afternoon saying "axle done, checking alignment". I replied back asking it that was all they found. No response. Called numerous times the next day, no answer, no return calls. Finally called the sales dept and they tracked him down and he said the truck was done the day before. I wouldn't cross the street to xxxx on Tim if he was on fire. He sucks. More

Recall procedure not followed incomplete , was called and asked to bring back in was doing a delivery he said he'd call back in 2 hours never did , was told the car was finished in a period of time impossibl asked to bring back in was doing a delivery he said he'd call back in 2 hours never did , was told the car was finished in a period of time impossible to do these recalls , second stop still needed , I didn't bother anyone for a loaner and still the burden becomes all mine , stated in addition hybrid mpg was was down on that note was told no problem exists .. more bologna 🤷.. also stated voice commands especially search and go are super challenging and always says immediately cancel ... basically nothing was done ... the only highlight was on pickup of nothing done a candid conversation with a good tech was refreshing, shame he didn't get my R O ..🤷🙆🙅 More

We worked with Stephanie in service department and she's an excellent worker and very kind and considerate. They hire good people an excellent worker and very kind and considerate. They hire good people More

Great customer service and reasonable waiting time . Really liked the service guy very courteous and professional. Really liked the service guy very courteous and professional. More

Professional and attractive to my needs they found what was wrong with the car and fixed it. Price are reasonable. was wrong with the car and fixed it. Price are reasonable. More

Michael Stickley was very courteous, professional, and easy to deal with. Other employees were courteous as well. The buying process was simple and stress-free. The dealership was clean and organized. easy to deal with. Other employees were courteous as well. The buying process was simple and stress-free. The dealership was clean and organized. Overall, outstanding transaction on a quality vehicle. My husband is very happy with this purchase. More

The service center is exceptional. Derrick always ensures that my vehicle is looked at in a timely manner and that my concerns / necessary repairs are addressed. The team is efficient, Derrick always ensures that my vehicle is looked at in a timely manner and that my concerns / necessary repairs are addressed. The team is efficient, professional, and kind. More