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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.2
1,601 Reviews
Call Service Center (352) 732-7577

1,601 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

Sort by
June 06, 2024

Great customer service and the vehicle was completed in a very timely manner. Thank you More

by vinrataccocent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jun 07, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram! Gary Winkler Service Manager (352) 732-7577 ext 107

Helpful
June 05, 2024

Excellent service did not wait long. great staff very friendly customer service is very wonderful More

by GODMAN.JH.JH6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Phillips
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ruth Vivian Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing your thoughts about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

Helpful
June 05, 2024

Hard working friendly crew, all eager to assist customers. Cashier was pleasant and friendly when i picked up my car. John Gonyer was great. John made a small mistake when he initially called me More

by SuperBee392
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gonyer and Jeremy Ulecki
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Jun 06, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram! Gary Winkler Service Manager (352) 732-7577 ext 107

Helpful
June 05, 2024

I arrived a bit early for my appointment, and was greeted immediately. I needed an explanation for adjusting the light brightness for my dash lights, and an oil change, both of which were done in a short tim More

by LARRYS1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jun 06, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your business and this review, Larry. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Gary Winkler Service Manager (352) 732-7577 ext 107

Helpful
June 02, 2024

Efficient process for signing in and comfortable facility to wait for service work. Pleasant interface with all staff. More

by JJDORGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All employees
Report | Print
Jun 03, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

Helpful
June 01, 2024

Jose is the best, thank you Jose for everything. It is greatly appreciated. Thank you More

by MAYE3009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Jun 03, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

Helpful
June 01, 2024

Thank you for working on my jeep Cherokee and getting it done quickly as you did More

by charlesbutton899
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
In the service department
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Jun 03, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

Helpful
May 31, 2024

Called me about the issue and was very courteous and polite. Called my extended warranty for me to get issue taken care of. More

by harrikk69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jun 01, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

Helpful
May 31, 2024

The repair on my vehicle only lasted one day. Then the same issue came back. More

by Monika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Gonyer
Report | Print
Jun 03, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Monika, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Gary Winkler Service Manager (352) 732-7577 ext 107

Helpful
May 30, 2024

I am kind of disappointed with some of the repairs on my car and I have made so many trips to Phillips Chrysler that my car should know the way by herself period. More

by TOGOOD4GLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hosea is wonderful working with in the Service Department and also Jim.
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May 30, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Gary Winkler Service Manager (352) 732-7577 ext 107

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