Phillips Chrysler Jeep Dodge Ram - Service Center

I don’t have any thing bad to say about the service department having no problem keep up the good work department having no problem keep up the good work More

The advisor did not seem knowledgeable about my Dodge Ram. I wanted the ABS repaired but nothing was done because the ABS module is unavailable. But what if it wasn’t the ABS module. I didn’t need rotors Ram. I wanted the ABS repaired but nothing was done because the ABS module is unavailable. But what if it wasn’t the ABS module. I didn’t need rotors but he tried to sell them because “ we like to change them at the same time.” No need to spend the extra $400 More

Pleasant, service was quick, had no problem scheduling appt. It was easy to get to. appt. It was easy to get to. More

Jeff in service was fantastic. He was courteous, Very knowledgeable and very respectful. It also seemed that all of the service members were very nice and helpful He was courteous, Very knowledgeable and very respectful. It also seemed that all of the service members were very nice and helpful More

I showed up on a Monday morning with no appointment after an issue with my vehicle over the weekend and they worked me in, addressed the issues and even changed my oil with a swamped schedule. Excellent cust an issue with my vehicle over the weekend and they worked me in, addressed the issues and even changed my oil with a swamped schedule. Excellent customer service! More

The lack of communication between the service advisor and me meant a15 minute conversation took over 24 hours. And charging an hour labor to plunge the computer in and read it is ridiculous. And to add insul me meant a15 minute conversation took over 24 hours. And charging an hour labor to plunge the computer in and read it is ridiculous. And to add insult to injury you charge a shop fee for everything. Then to top it off the estimate to fix it was astronomical. The local truck repair shop came in at half your estimate. Of course my extended Chrysler warranty doesn't cover the coolant recovery tank even though it's technically part of the pressurized coolant system. Go figure.. More

Wanted to see damage parts that required replacement as this was a very expensive and comprehensive repair in excess of $4300 this was a very expensive and comprehensive repair in excess of $4300 More

Your agent done a good job keeping us informed about progress being made an explained what was being done progress being made an explained what was being done More

Did not buy my 2016 Ram from this dealership but have had all my service done here, will most likely buy my next Ram from Phillips all my service done here, will most likely buy my next Ram from Phillips More

Very professional and organized. The waiting room served coffee and hot chocolate. My service took longer than expected, but I understand. The waiting room served coffee and hot chocolate. My service took longer than expected, but I understand. More