Phillips Chrysler Jeep Dodge Ram - Service Center

These folks wasted a lot of my time needlessly. I ended up making the 30 mile trip three times when my need should have been met in one trip. Since posting this review several days ago I have rec I ended up making the 30 mile trip three times when my need should have been met in one trip. Since posting this review several days ago I have received notifiction by DealerRater that the dealership claims that they took steps to address my problem. Nothing of the kind has occured. I wasted trips and time to get the warranty work done and there was no need for the added time and hassle, More

Very nice people that helped me with everything I needed done on my truck and made sure I had a shuttle to take me back home and pick me up when my truck was ready! I definitely recommend them to anyone in done on my truck and made sure I had a shuttle to take me back home and pick me up when my truck was ready! I definitely recommend them to anyone in need of mechanical issues More

Dale is a consummate professional. It has been a pleasure buying many cars from him over the years. It has been a pleasure buying many cars from him over the years. More

200 dollars just for them to tell me what was wrong with my car, ridiculous my car, ridiculous More

The dealership was clean. The service waiting room was also clean. It was a pleasant experience. The service waiting room was also clean. It was a pleasant experience. More

The service team is in big time need about customer service 6 service writers doing busy work with their heads down, it took over 10 minutes to get acknowledged and then over two hours for an oil chang service 6 service writers doing busy work with their heads down, it took over 10 minutes to get acknowledged and then over two hours for an oil change, not to express More

Very bad communication between me and the Service Representative, We had to wait for parts Representative, We had to wait for parts More

If you have lots of time and don't care how you are treated then this is the place to go. It took over ten minutes to get with a service writer, all of them were walking around with their heads down no treated then this is the place to go. It took over ten minutes to get with a service writer, all of them were walking around with their heads down not helping. This is a great opportunity for a coaching of customer service. The attitude is more like croud control not wanting the busiess. Waiting area is very bassic again croud control not appriciation. Oil change was over two hours not very express. More

I would have given a 5 star rating. . air knobs on tires are missing.. very disappointing.. now I'll have to purchase them.. it's not the cost, but the fact that they need to check and d . air knobs on tires are missing.. very disappointing.. now I'll have to purchase them.. it's not the cost, but the fact that they need to check and double check that everything is the way it should be.. again, disappointing.. More

They gave us a fair price for our trade in so we were able to put a deal together on the vehicle we wanted. able to put a deal together on the vehicle we wanted. More