Phillips Chrysler Jeep Dodge Ram - Service Center
Ocala, FL
1,598 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center
Jeff was very helpful. I came in with some issues regarding my wifi- I was at the dealership for 5 hours while they tried so hard to fix it. Jeff kept me updated throughout I came in with some issues regarding my wifi- I was at the dealership for 5 hours while they tried so hard to fix it. Jeff kept me updated throughout the process and kept checking in on me. I do have to return for a radio replacement, just happy they were able to diagnose my issue. And thanks to Jeff for keeping me in the know. More
My first time having work done at this dealership was great. The staff are polite and professional. The waiting area is large and clean with water coffee and vending machine. Will definitely be back. great. The staff are polite and professional. The waiting area is large and clean with water coffee and vending machine. Will definitely be back. More
The service department they don't stay in touch with your customers they don't give you numbers that you can call them overall I rate yours customer service counter 000 customers they don't give you numbers that you can call them overall I rate yours customer service counter 000 More
Kaitlyn was very nice polite and very helpful. She explained everything in detail what needed to be done and also other valuable information. The experience was so nice they wanted me to buy a car She explained everything in detail what needed to be done and also other valuable information. The experience was so nice they wanted me to buy a car from your establishment. I also talked to a gentleman named cage. I say the same thing for him. Meaning this past paragraph. Both of them are completely professional and friendly. More
This is a five star review because of service advisor Jeffrey Smith. While checking in for scheduled appointment, I got a message to come to work. Jeff got me in and out in an hour. It was a busy day for Jeffrey Smith. While checking in for scheduled appointment, I got a message to come to work. Jeff got me in and out in an hour. It was a busy day for them. Thank you, Jeff. More
Horrible customer service, I was treated like I was in the way of something. There was not one person in service attentive to me while there the way of something. There was not one person in service attentive to me while there More