Phillips Chrysler Jeep Dodge Ram - Service Center

They were fast to get me going. Had a msg from chrysler to get resolved. Had a msg from chrysler to get resolved. More

Came in for an oil change. Had an appt for 10:00 am. At 11:15 my car had not been touched and there was 2 cars still ahead of me. Couldn’t wait any longer had to leave. I w Had an appt for 10:00 am. At 11:15 my car had not been touched and there was 2 cars still ahead of me. Couldn’t wait any longer had to leave. I will not continue my association with this dealership. Alvin Richson More

Team is always been great and excellent customer service Always polite and professional Please extend my thanks to everyone Always polite and professional Please extend my thanks to everyone More

The receiving staff, the check-in staff, parts counter person, as well as whomever makes the great coffee, and finally the cashier are all outstanding, attentive, professional, knowledgeable, and extremel person, as well as whomever makes the great coffee, and finally the cashier are all outstanding, attentive, professional, knowledgeable, and extremely polite individuals. Your team in the service department is to be commended. More

Sales department I would recommend 100% Service department I would highly not recommend. Jim Garvin will not return any phone calls and will avoid calls They will not tell you when parts arrive You department I would highly not recommend. Jim Garvin will not return any phone calls and will avoid calls They will not tell you when parts arrive You must call and always constantly check. They claim to do different diagnostic tests, even when proof that they didn’t. They always threaten Diag charges when going through warranty. Was told I will need to contact Ram to have something warranted and even after contacted Ram and got it approved on how it needs to go through their system they fall short. Jim went even as far in the past to text to please leave a perfect review and don’t leave a review if it’s not perfect. Overall, this service department has fallen short on way too many occasions and can never be relied on More

This dealership service team were able to determine the cause of my car issues and fix it in a timely manner cause of my car issues and fix it in a timely manner More

We had a serious warranty problem and I had to visit Phillips quickly without an appointment. John Gonyer treated me with the utmost respect and professionalism and quickly helped to complete this repa Phillips quickly without an appointment. John Gonyer treated me with the utmost respect and professionalism and quickly helped to complete this repair. Thank you. More

John Goyner is excellent at his job and great to work with makes everything easy ! with makes everything easy ! More

Jeff Smith took care of my truck with professionalism, courtesy and thoroughness. The best service advisor I have ever dealt with! Thank you, Jeff for treating me with kindness and respectability. courtesy and thoroughness. The best service advisor I have ever dealt with! Thank you, Jeff for treating me with kindness and respectability. More

The service rep, Aaron Lawson made sure my needed repairs were covered by my warranty. Parts were ordered and repairs were made. Vehicle is running great. were covered by my warranty. Parts were ordered and repairs were made. Vehicle is running great. More