Phillips Chrysler Jeep Dodge Ram - Service Center
Ocala, FL
1,942 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center
Recall procedure not followed incomplete , was called and asked to bring back in was doing a delivery he said he'd call back in 2 hours never did , was told the car was finished in a period of time impossibl asked to bring back in was doing a delivery he said he'd call back in 2 hours never did , was told the car was finished in a period of time impossible to do these recalls , second stop still needed , I didn't bother anyone for a loaner and still the burden becomes all mine , stated in addition hybrid mpg was was down on that note was told no problem exists .. more bologna 🤷.. also stated voice commands especially search and go are super challenging and always says immediately cancel ... basically nothing was done ... the only highlight was on pickup of nothing done a candid conversation with a good tech was refreshing, shame he didn't get my R O ..🤷🙆🙅 More
Michael Stickley was very courteous, professional, and easy to deal with. Other employees were courteous as well. The buying process was simple and stress-free. The dealership was clean and organized. easy to deal with. Other employees were courteous as well. The buying process was simple and stress-free. The dealership was clean and organized. Overall, outstanding transaction on a quality vehicle. My husband is very happy with this purchase. More
Took my new truck there to have an oil change. It’s been leaving an oil spot in my driveway ever sence. It’s been leaving an oil spot in my driveway ever sence. More
These guys are on the ball, very knowledgeable and do the job in adequate time. job in adequate time. More
The service center is exceptional. Derrick always ensures that my vehicle is looked at in a timely manner and that my concerns / necessary repairs are addressed. The team is efficient, Derrick always ensures that my vehicle is looked at in a timely manner and that my concerns / necessary repairs are addressed. The team is efficient, professional, and kind. More
Is always a pleasure to go there and do the service for my car., amazing customer service, even when I call to make my appointment, I always. have a good experience. Thank you for the good quality service. my car., amazing customer service, even when I call to make my appointment, I always. have a good experience. Thank you for the good quality service. More
Good timing and communication. Also good advise in things that need to be done soon. Also good advise in things that need to be done soon. More
Customer service was exceptional and timely. Tim called me to get in earlier than scheduled appointment. Aaron at check-in was attentive and helpful. Tim called me to get in earlier than scheduled appointment. Aaron at check-in was attentive and helpful. More