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Phillips Chrysler Jeep Dodge Ram - Service Center
Ocala, FL
1,925 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,925 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center
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April 19, 2017
Excellent Sales Experience/Encellent Service. I have been a customer of Phillips Chrysler for more than 20 years. In all that time I have always had a good sales experience. Bill Stickley, his man I have been a customer of Phillips Chrysler for more than 20 years. In all that time I have always had a good sales experience. Bill Stickley, his managers, and I have always been able to reach a fair deal for all concerned. Through the years I can also say that the service on my many cars has been excellent. I have dealt with the same service rep. and my concerns have always been respected and taken care of. I trade often and Bill Steckley always calls me when he has something new or interesting. That has resulted in many new sales for him a fun experience for my wife and I! As long as Chrysler continues to put out interesting and fun vehicles, we will continue as one of your customers. More
by 1939
Employees Worked With
Bill Stickley
March 27, 2017
Oil change, tire rotation Friendly people who got me in fast. The whole process was professional from the start. The seveice was quick . However, the front wheel well splash pa Friendly people who got me in fast. The whole process was professional from the start. The seveice was quick . However, the front wheel well splash panel was damaged during the tire rotation. As I washed the truck I noticed the damaged panel, and I took it back to them the next day. The seveice Manager inspected it and said they will repair it to my sadisfaction. I couldn't ask for more, they got me right in and did the repair fast. I like the fact that they acknowledged the damage and took responsibility to fix it without question. More
by Produce sales Edward.
Employees Worked With
Mark Helfer
March 21, 2017
Horrible Horrible!!! They DO NOT know what they are doing. They always talk to you like your an idiot and don't know anything. My wife's Jeep has been there mu Horrible!!! They DO NOT know what they are doing. They always talk to you like your an idiot and don't know anything. My wife's Jeep has been there multiple times for electrical problems and they always say we couldn't find anything. More
by Cpatrick5288
Employees Worked With
Jeff
March 05, 2017
Good experiance Service advisor was friendly and knowledgable. Car was delivered earlier than requested. Work Was preformed as promisted. Was a good first experiance Service advisor was friendly and knowledgable. Car was delivered earlier than requested. Work Was preformed as promisted. Was a good first experiance will use dealer again and will request same service advisor More
by Jmc
Employees Worked With
Abriel Archer
February 28, 2017
Very Good Mr.Abriel Archer was a real help in getting our 300c repaired this man is the type of employee every company should have working for them. I will be b Mr.Abriel Archer was a real help in getting our 300c repaired this man is the type of employee every company should have working for them. I will be buying my next Chrysler from Phillips because of the way we were treated by Mr. Archer. J. Mast More
by Seaside
Employees Worked With
Abriel Archer
February 17, 2017
Best service for jump car. What you see is what you get. All good. They did everything right the first time. Friendly and accurate on the time and cost. Excellent extended warra What you see is what you get. All good. They did everything right the first time. Friendly and accurate on the time and cost. Excellent extended warranty from manufacturer. More
by Theda726
Employees Worked With
Dwayne
February 13, 2017
repair needed Fast service. Repairs finished early. Repair covered under warranty/recall. Service technician Brian answered questions before vehicle was taken in an Fast service. Repairs finished early. Repair covered under warranty/recall. Service technician Brian answered questions before vehicle was taken in and called promptly after the service was completed. Good customer relations. I usually ask for Jeff due to excellent experiences in the past but I was informed by Brian that Jeff was on vacation and that he would assist in my needs. Can't speak on the other technicians but these two are good ones. More
by R. Brown
Employees Worked With
Brian/Jeff
February 12, 2017
great service personnal I had a problem and was in somewhat of a hurry and thought I would stop in on a Saturday and see if any thing could be done. Well service personal To I had a problem and was in somewhat of a hurry and thought I would stop in on a Saturday and see if any thing could be done. Well service personal Tom came out, I explained the problem and he said have a seat and we'll take care of tit. one hour later it was done and done right. Great experience. More
by ed
Employees Worked With
service man Tom
February 09, 2017
Service of vehicle very quick Took my 2010 Dodge Challenger in for an oil change and filter. Was greeted very pleasantly by service representative. Service was done in a timely man Took my 2010 Dodge Challenger in for an oil change and filter. Was greeted very pleasantly by service representative. Service was done in a timely manner. Will return again when my vehicle needs any more service. More
by Winter1
Employees Worked With
I do not remember his name. Sotty
February 04, 2017
Great service department Every visit to this service department has been excellent. Never disappointed. Would recommend this shop to my friends. They fixed my truck (warran Every visit to this service department has been excellent. Never disappointed. Would recommend this shop to my friends. They fixed my truck (warranty work) and also completed the factory recall work while it was in thei shop. B More
by Arienne101
Employees Worked With
Don't know
