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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.1
2,033 Reviews

2,033 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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August 20, 2022

Very friendly and welcoming staff, and love the fact that they left me alone to look and then they were a few steps away when I had questions. When I thought there was a problem with the car, Riley and Dale More

by thompson105a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willem Riley
Aug 21, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

August 19, 2022

Always treated promptly and fairly. Jeff, the Service advisor was very thorough with questions and explanations. More

by DWSANTORO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sherman and Jeffery Smith
Aug 21, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

August 19, 2022

clean/ fast/ nice looking/ job done right/ good coffee/ clean restroom I might buy another car there I am looking at gas-electric More

by kaydaylow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service people
Aug 21, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing your thoughts about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

August 19, 2022

Quick service! Comfortable waiting area with snacks coffee and free wifi,kids waiting area polite kind and friendly! More

by cotto4028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Novak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Gary Winkler Service Manager (352) 732-7577 ext 107

August 19, 2022

Good service but need more smiling faces. And tire rotation should be cheaper for senior citizens. Especially when it used to be free. Big joke now More

by Lucyboeen
Recommend Dealer
Yes
Employees Worked With
John Cherry
2.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Phillips
1.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Ready |||
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Stickley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : No one , Willem Riley
Aug 21, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your feedback, Lucy! Please don't hesitate to reach out to us directly if you would like to discuss your concerns in more detail. We appreciate your business and hope to see you again. Gary Winkler Service Manager (352) 732-7577 ext 107

August 18, 2022

Customer service is great . It can be difficult to talk to a service person on the phone call however the service is great and the follow up once vehicle is completed is great. More

by PETE_BERKMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure of name at this time
Aug 19, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

August 18, 2022

Great Service! Diagnosis was thorough and efficient. Problem was identified correctly and repaired. Facilities were excellent. More

by mooseman53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arron Lawson
Aug 19, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you to make your experience with us a positive one at Phillips Chrysler Jeep Dodge Ram. Please don't hesitate to reach out if you need anything else. Gary Winkler Service Manager (352) 732-7577 ext 107

August 17, 2022

Had an emergency with a bad tire, with no available appointments they got me in and had me on my way home within two hours. Great team to work with will have all my work done there More

by d.russie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Aug 19, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

August 17, 2022

Got an oil change and patched tire in about an hour. Excellent service and staff. More

by kgraham7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arron in service 5 stars
Aug 19, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. We look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

August 16, 2022

I bought a brand-new dodge ram 2500 from them. I had my first service done and they charge me for the service and for rotating tires Etc. My tires were never rotated. I tried to contact them for o More

by Thomasjurgensen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JD Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

We're sorry to hear about your experience, Thomas, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Gary Winkler Service Manager (352) 732-7577 ext 107

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