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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.1
2,033 Reviews

2,033 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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September 02, 2022

If you want an Accurate Diagnostic they are great and customer service is great. if you want the work done by them better start selling an arm and leg the parts and labor are way over priced. $300 for a More

by Meghanwyant23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott
Sep 05, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your feedback, Meghan. While we're glad to hear that our team provided you with great customer service, it's disappointing that you weren't fully satisfied with your experience. Please don't hesitate to reach out to us directly to discuss your concerns in more detail. We appreciate your business and hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

September 02, 2022

Jeffery in service is awsome. He always takes good care of all our needs. Will in sales is the man More

by scott753
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery
Sep 05, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Scott. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

September 01, 2022

John Keefe is absolutely amazing! !! He is so honest. He has helped my husband , myself purchase our vehicles and my son (which was his first ever new/first experience buying a vehicl More

by J.SHANNON10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Ross, David Hoff, John Keefe
Sep 02, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing your thoughts about your experiences with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

September 01, 2022

The best dealership to purchase a jeep and service it at the same place they are awesome More

by TheCerratos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

September 01, 2022

So far so good we only drove it two times but I’m happy that it was under warranty More

by TAYLORJORDAN87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department
Sep 02, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

We appreciate your business and our team looks forward to serving you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

September 01, 2022

Service rep very good. Tech not knowledgeable. Problem was not corrected.a/c put on low temp,seat setting changed,sticker on windshield not changed.Now i have to reschedule More

by PACKARD745
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim,service rep.
Sep 05, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please give me a call. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Gary Winkler Service Manager (352) 732-7577 ext 107

September 01, 2022

The service prompt, the staff is courteous and able to communicate well any problems that might be found. More

by MARTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Smith
Sep 02, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Gary Winkler Service Manager (352) 732-7577 ext 107

September 01, 2022

Service was good, one thing could have been better, if they had a loaner truck. More

by lizawhisperer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Sep 02, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

It's great to hear that we were able to provide the service you needed. We appreciate your feedback. Thank you for choosing Phillips Chrysler Jeep Dodge Ram! Gary Winkler Service Manager (352) 732-7577 ext 107

August 31, 2022

Have been going to Phillips for many years have bough several vehicles as well as had service done More

by TRACYSIMONEAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Sep 02, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the kind words for Phillips Chrysler Jeep Dodge Ram! We look forward to sharing your compliments with the team. Please don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

August 31, 2022

Outstanding customer service and communication from James Garvin. Makes you want to shop there. A real pleasure More

by tata1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Garvin
Sep 02, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

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