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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.1
2,033 Reviews
Call Service Center (352) 732-7577

2,033 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

Sort by
September 17, 2022

Had an oil leak and they fixed it but didn’t put oil back in had to add 2 quarts myself More

by BW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Sep 18, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your feedback. I'm sorry to hear that our service wasn't up to par. Please don't hesitate to reach out to me directly if you'd like to discuss this issue in more detail. We appreciate your business and hope that you will give us another opportunity to serve you! Gary Winkler Service Manager (352) 732-7577 ext 107

September 17, 2022

Service check was quick and the issue was found. The part was ordered that was needed. More

by krista8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim also takes care of me every time I come in.
Report | Print
Sep 18, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Krista. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

September 17, 2022

Service here was great would recommend to anyone looking for help won’t be disappointed More

by emiliedestima
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Helfer, Staci Ann Mills, David Hoff
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Sep 18, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

September 16, 2022

Overpriced and add crap to your invoice that has nothing to do with the repiar More

by Doug payne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James garnen
Report | Print
Sep 21, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, Doug, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We would appreciate the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Gary Winkler Service Manager (352) 732-7577 ext 107

September 16, 2022

Everyone was very courteous. My service was completed quickly.. The cashier was friendly and had me ready to go in minutes. More

by HCROBB14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Sep 18, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

September 16, 2022

Scott was exceptionally courteous. I left my Ram for the completion of required services that were all professionally handled. I was informed of an additional service bulletin that wo More

by jfheads
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott, Sam, Domonick
Report | Print
Sep 18, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

September 15, 2022

First time customer and I didn’t know what to expect. I was pleased with everything. More

by skassapis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Sep 16, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Gary Winkler Service Manager (352) 732-7577 ext 107

September 15, 2022

Great place to go very friendly and helpful …. I only take my cars to the Dodge dealership in Ocala, Fl they r like family! More

by BRENAYBUNCH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derick Xommings, John Keefe, Will Pardee
Report | Print
Sep 16, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

September 15, 2022

It was a very great customer service and it’s was fast and quick I like it More

by ODAYLAITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Staci Ann Mills
Report | Print
Sep 16, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram! Gary Winkler Service Manager (352) 732-7577 ext 107

September 15, 2022

Extremely fast service. Jim, the service advisor, was extremely knowledgeable and informative as to future needs and possible maintenance requirements. I have been to man More

by Frank Bermel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim in service department
Report | Print
Sep 16, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Frank! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

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