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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.1
2,033 Reviews

2,033 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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September 24, 2022

This is the best dealership I've ever had the pleasure of using for service and I give most of the credit to Jim Garmin. That's the reason I offer my total loyalty to Phillips. More

by JGAMBERINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Garmin
Sep 24, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jim met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

September 23, 2022

No call to tell me what the diagnostic cost would be, no call after it was diagnosed, and reliably overpriced as usual. If you're going to charge people diagnostic fees of over 170 dollars you may want to t More

by dogzxmore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
September 23, 2022

Service writer Darin Cummings. Made this dealership to stand high because the quality attention, care and knowledge that he gives to his customers and I'm one of them. More

by Porantes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darin Cummings
Sep 23, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

September 22, 2022

Great place to deal with from the beginning. Sales and service are very helpful in my purchase for our ram 1500 2022. More

by MNKHINER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

September 22, 2022

I have all the faith in the world that the staff will do the job that is required to the best of their ability. 100 per cent satisfied. More

by jrjones
Recommend Dealer
Yes
Employees Worked With
Service Department.
Sep 23, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

September 22, 2022

Excellent service the service team . Keep me inform in a prompt time and service. Thanks.. More

by zayasinvestigationgroup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service team!!
Sep 23, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

September 22, 2022

On time and efficient. Agreed with my problem and ordered the required parts to do the repairs. Can’t ask for more at the point. More

by glbender1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derek Cummings
Sep 23, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Gary Winkler Service Manager (352) 732-7577 ext 107

September 22, 2022

Was passing through Ocala and needed an oil change on my Jeep. I didn’t have an appointment but Derek wrote it up and I was out of there in about 40 minutes. He was very friendly and if I lived in Ocala tha More

by tylannister
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek
Sep 23, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram! Gary Winkler Service Manager (352) 732-7577 ext 107

September 22, 2022

Very friendly and knowledgeable service wtiters comparable prices with nice and quick service will definitely use again More

by drussie005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cashier
Sep 23, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

September 22, 2022

I got to work with Jeff, he was super helpful thorough and quick. He had me out of there fairly fast, great service all around. He also ordered me the recall part that is scheduled to come in soon. More

by James.l.green
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Service department/desk
Sep 23, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Gary Winkler Service Manager (352) 732-7577 ext 107

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