Phillips Chrysler Jeep Dodge Ram - Service Center

Awesome as usual As usual, it was a pleasure dealing with Phillips Chrysler. The service writer was pleasant, knowledgeable and very professional. There is nowhere els As usual, it was a pleasure dealing with Phillips Chrysler. The service writer was pleasant, knowledgeable and very professional. There is nowhere else in the world is rather take my car in for service. True professionals More

New car maintenance We brought our 2016 Chrysler 300 in for its first oil change. As usual, the Service Reps (we had Brian this time) were very cordial and professional. We brought our 2016 Chrysler 300 in for its first oil change. As usual, the Service Reps (we had Brian this time) were very cordial and professional. We would highly recommend Phillips CJDR for purchasing a vehicle and/or service. More

Great service. Had an oil leak. My auto was given priority, work was performed expediently, My service manager was right on the ball. Thanks to all for a nice vis Had an oil leak. My auto was given priority, work was performed expediently, My service manager was right on the ball. Thanks to all for a nice visit. More

Service on faulty part. Excellent as usual. Customer Service staff is great. I truly have nothing more to say. My family goes back to my uncle's 40 Coronet and the rest is h Excellent as usual. Customer Service staff is great. I truly have nothing more to say. My family goes back to my uncle's 40 Coronet and the rest is history. More

Excellent service Always get good service and service with a smile! Good work at a fair price. They only do what is needed, and will even drive you home if the service Always get good service and service with a smile! Good work at a fair price. They only do what is needed, and will even drive you home if the service is going to take some time. More

fixed in a timely manner fixed car quickly very pleased with work done...work done in a timely manner.... nice building......comfortable seats........nice cars to look at whil fixed car quickly very pleased with work done...work done in a timely manner.... nice building......comfortable seats........nice cars to look at while waiting especially the challengers I wish the accessories for the challengers especially the decals were cheaper (: More

Service call. With no appointment we were waited on immediately. Our total wait time 15 minutes and no charge for a new battery! We would certainly recommend Phil With no appointment we were waited on immediately. Our total wait time 15 minutes and no charge for a new battery! We would certainly recommend Philips. More

recall Derek was very helpful and about the air bag recall and answering my questions , on when the parts might be in stock, will deal with him in the future Derek was very helpful and about the air bag recall and answering my questions , on when the parts might be in stock, will deal with him in the future. More

No communication The first time I went, they were wonderful. My second visit took place about 6 months after that (Sept. 2016) and what a horrible experience. The serv The first time I went, they were wonderful. My second visit took place about 6 months after that (Sept. 2016) and what a horrible experience. The service department lacks communication all around. Starting with the receptionist/cashier who is very rude and impatient, to the service rep who is more worried about avoiding listening to a customer and just getting them out of his office, to the shuttle service who didn't write down that I even needed to be picked back up from my drop off point. All around just poor service due to lack of communication and poor customer service. They did try to make up for it once I called the manager who was very friendly and helpful, but even then he was able to witness the lack of communication between his staff that I had complained about. I am all about giving people second chances, but this experience left me feeling like there is no point of bringing my vehicle back there. Who knows what they forget to communicate in the actual service area. More

Great place for great service Really appreciated Scott the service manager taking care of my problem quickly and professionally. Answered all questions, ordered parts which came in Really appreciated Scott the service manager taking care of my problem quickly and professionally. Answered all questions, ordered parts which came in when he said it would. Repair was done quickly and works great. Will take my car back in when service is needed. More