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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.1
2,033 Reviews

2,033 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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October 06, 2022

They got me in an out to replace my batter which was under warranty in very little time: service Was excellent which is why I keep going back. More

by RAYMUND .A. MAYERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arron
Oct 06, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your very kind review, Raymund. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

October 06, 2022

Great service from James Gardin, got me in and out fast. Took care of all my needs. More

by Cgdenm45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Gardin
Oct 08, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

October 06, 2022

The people that work at the dealership are very professional and detailed with the customer. More

by Mitchf19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Deleo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sonny Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim (service department), David Hoff
Oct 06, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Mitch! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

October 05, 2022

Mr. Anthony was a shining light during the disaster that I experienced with getting my vehicle repaired and back to me. His help and communication with me during the ordeal was most appreciated. More

by ELR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Burden
Oct 06, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to hear that Anthony provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

October 04, 2022

Always there for the customer There to assist with customer with concerns Timely and quality work More

by hvelthuizen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Helfer
Oct 05, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Gary Winkler Service Manager (352) 732-7577 ext 107

October 04, 2022

Phillips Chrysler keep Dodge Ram was wonderful. Had a flat just outside ocala on our way to disney world and they were able to squeeze us in to replace our tires on a Friday late afternoon so we co More

by jlinkii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Stickley
Oct 05, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

October 04, 2022

Always polite and professional. Took us in at our appointment time. Will go back again More

by BDHEMIDESOTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Smith
Oct 05, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

October 04, 2022

I was not kept up to date on when my part was expected to arrive. I called many times leaving messages with everyone l was transferred to and received not a one call back phone call. When l did get through t More

by kellijb62
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Ronik Arroyo
Oct 08, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Gary Winkler Service Manager (352) 732-7577 ext 107

October 04, 2022

Arrived on Saturday for service,no appointment had me in and out in about an hour. Usually wait longer than that when I have scheduled appointment. Great people and no sales pitches. More

by SILLIWCD55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember name
Oct 05, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Gary Winkler Service Manager (352) 732-7577 ext 107

October 03, 2022

Made sure I was happy. Always happy with the service dept. thank you as always More

by RICKEYFROM76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff ?
Oct 03, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

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