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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.2
1,931 Reviews

1,931 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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September 03, 2022

Dereck always does an exceptional job. I can always count on timely, quality work at a reasonable price. Best of all Dereck makes sure to keep all my servicing requirements up to date. So More

by Tony Little
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Keefe
Sep 05, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Tony! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

September 03, 2022

Good service! !! Excellent service writers. Especially Jeff Smith. The porters were exceptionally helpful. I would recommend your service center any time. More

by RayNightengale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Smith , Staci Ann Mills
Sep 03, 2022 -

RayNightengale responded

👍👍👍

September 03, 2022

They are very honest and don't recommend what's not needed. Very friendly crew More

by GARDENER2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

September 03, 2022

Professional, friendly service. Quick and thorough work. I really appreciate how supportive they were, especially to someone from out of state. More

by shelliebellie1369
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sherman
Sep 05, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Phillips Chrysler Jeep Dodge Ram. Please don't hesitate to reach out if you need anything else. Gary Winkler Service Manager (352) 732-7577 ext 107

September 03, 2022

Best service I ever had at a dealership before! Very professional. Highly recommended! A1 service More

by Cedric Hutchins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Cedric, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

September 03, 2022

No matter who takes my vehicle in to write up a ticket for service they all have a wonderful attitude and are very attentive to my needs or questions. More

by Mikebobo7mm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Sep 05, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your business and this review, Mike. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Gary Winkler Service Manager (352) 732-7577 ext 107

September 03, 2022

They had to take the car back and fill the tires because they forgot to do that the first time More

by PLZIELINSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Garvin
Sep 05, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

September 02, 2022

Jeffrey Smith was amazing. He went above and beyond to make sure that my service was done that Saturday knowing that I could not take a day off of work. He also was very inform More

by ricki.lynn.1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Smith and George Webb and Robert Willams
Sep 02, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Gary Winkler Service Manager (352) 732-7577 ext 107

September 02, 2022

If you want an Accurate Diagnostic they are great and customer service is great. if you want the work done by them better start selling an arm and leg the parts and labor are way over priced. $300 for a More

by Meghanwyant23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott
Sep 05, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your feedback, Meghan. While we're glad to hear that our team provided you with great customer service, it's disappointing that you weren't fully satisfied with your experience. Please don't hesitate to reach out to us directly to discuss your concerns in more detail. We appreciate your business and hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

September 02, 2022

Jeffery in service is awsome. He always takes good care of all our needs. Will in sales is the man More

by scott753
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery
Sep 05, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Scott. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

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