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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.2
1,931 Reviews

1,931 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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September 14, 2022

Took my car in for an oil change and tire air pressure check. They took it in and I didn’t have to wait for ever so I guess that a good thing. More

by Kimweaver2851
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Sep 15, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Kim! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram! Gary Winkler Service Manager (352) 732-7577 ext 107

September 14, 2022

Very professional. I had a question and they addressed it. I did have to wait 2 weeks to get an appointment as I work out of town during week. Cashier was very nice. More

by lroark04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Sep 14, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Gary Winkler Service Manager (352) 732-7577 ext 107

September 14, 2022

Fast service, comfortable waiting room, professional helpful employees completed on time and auto was as clean as I left it More

by drof59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Sep 14, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing your thoughts about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

September 14, 2022

Nice ,honest,helpful people that do their jobs well and treats there customers like they are valued.We ha bought several cars from them and would do it again.I have never been disappointed with their servi More

by BARBARACYRUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Wulff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Stickley, David Hoff
Sep 15, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

September 13, 2022

Customer service needs some work. When checking in, the technicians at the counters never even looked up to acknowledge my presence. There seem to be chaos at all three counters and c More

by wayne.mello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Long hair male
Sep 14, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your business and this review, Wayne. We're sorry to hear that you weren't fully satisfied with your experience, and we appreciate you bringing it to our attention. Customer satisfaction is our top priority and reviews like yours help us learn and make improvements. Gary Winkler Service Manager (352) 732-7577 ext 107

September 13, 2022

I have received excellent service each time that I needed it. The service team is very knowledgeable. More

by lolamcneil
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service Department
Sep 14, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

September 12, 2022

Everyone & everything went so smoothly. Scott & the rest of the Phillips crew were outstanding. Thank goodness for my Phillips warranty on my 2015 van. I had a zero bill for a new compresso More

by francisadelia1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Sep 13, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Gary Winkler Service Manager (352) 732-7577 ext 107

September 12, 2022

They service is impeccable started going there a 1year ago and I recommend them to nephew and friends to find out there were no disappointed with there service More

by E.VASQUEZ55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronik Arroyo
Sep 13, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

September 12, 2022

The service was done in a timely manner. The waiting area is spacious and clean. Thanks. More

by JGIBSONRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Sep 13, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

September 11, 2022

Everything went very smoothly they are very polite and advised me when my car was done with the oil change More

by KMOORE871
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. We look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

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