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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.1
2,036 Reviews

2,036 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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October 28, 2022

Very professional and efficient. Everyone was helpful and timely. Follow up directions were excellent and scheduling of additional work was done well. More

by HESSJ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 31, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing your thoughts about your service experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

October 27, 2022

The service attendant was very professional and helpful. Jim is a attentive to my needs. I can always trust that he will take excellent care of my vehicle. He is a credit to your organization More

by afeodal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Garvin
Oct 28, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Gary Winkler Service Manager (352) 732-7577 ext 107

October 27, 2022

Aaron was very helpful and my issue was handled efficiently and in a timely manner. It was much appreciated More

by ATCRAZYLADY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Oct 28, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Gary Winkler Service Manager (352) 732-7577 ext 107

October 27, 2022

Unbelievably fast service and repair. Rear end replacement was done same day. Very happy customer. More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know his name
Oct 28, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Paul! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram! Gary Winkler Service Manager (352) 732-7577 ext 107

October 27, 2022

Fast personal service for my vehicle. Clean comfortable waiting area. Speedy checkout. Jim is awesome. More

by Mindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim and ALL the guys in the service department
Oct 28, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review, Mindy! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Phillips Chrysler Jeep Dodge Ram to be a positive one. Please don't hesitate to reach out if you need anything else. Gary Winkler Service Manager (352) 732-7577 ext 107

October 26, 2022

USED TO BE GREAT, BUT RECENT SERVICE QUESTION (OCT'22) NEVER RETURNED MY PHONE CALL. More

by RBAKER155
Recommend Dealer
No
Employees Worked With
EXTENSION #802
October 26, 2022

I’m not a car guy but the price to know what’s wrong with the car seemed expensive. There was also a major miscommunication with the time of when the car was ready. More

by jewce32
Recommend Dealer
No
Employees Worked With
John Keefe
Oct 27, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Gary Winkler Service Manager (352) 732-7577 ext 107

October 25, 2022

We are very pleased with the service department. We purchased our vehicle in 2014 and we have been bringing our vehicle to your dealership since our purchase and we have confidence in your service More

by KHR48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arron Lawson (Service Department)
Oct 25, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review! We are so glad that Arron had the opportunity to work with you, and we are thrilled that you found your experience with us here at Phillips Chrysler Jeep Dodge Ram to be a positive one. Please don't hesitate to reach out if you need anything else. Gary Winkler Service Manager (352) 732-7577 ext 107

October 25, 2022

Job done right at decent price and delivered when promised. Had to order parts that arrived when promised. More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
Oct 25, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Gary Winkler Service Manager (352) 732-7577 ext 107

October 25, 2022

I had a nail in my tire. They were able to fix the tire in about an hour, and I did not have an appointment. They were very nice and I will definitely be using them again. More

by andiedre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Oct 25, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

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