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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.2
1,971 Reviews
Call Service Center (352) 732-7577

1,971 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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October 12, 2022

I’ve always had bad experiences with the service department. This time was great. Derek is courteous and professional. It was a pleasure working with him. More

by Dawnw0318
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek
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Oct 13, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Dawn, Thank you for your business and this review. We're happy to hear Derek and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Gary Winkler Service Manager (352) 732-7577 ext 107

October 12, 2022

Jeff was very helpfull to take care of all my needs for my cars work More

by valeriepatronelli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
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Oct 13, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Valerie, Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad Jeff was able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

October 12, 2022

Fast and friendly service, never have issues and all the staff are very helpful when asked questions. More

by fierysprite21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
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Oct 13, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing your thoughts about your service experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

October 12, 2022

service was exceptional, from helping to get jeep towed to dealership, until it was ready to be picked up. was kept informed of the problems and the progress they were making on repairs several times dail More

by psmallwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

It's great to hear that our service team was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram! Gary Winkler Service Manager (352) 732-7577 ext 107

October 12, 2022

They could remove my tires because of the lug nuts were worn out. They did not have any new ones in stock and they could do a tire rotation. The recall of my car was not done because they did not have any More

by javiercarrionjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn't get a name
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Oct 13, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Javier, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Gary Winkler Service Manager (352) 732-7577 ext 107

More
Oct 13, 2022 -

javiercarrionjr responded

Here you go 561-236-9963. I respond better by text or email javiercarrionjr@outlook.com

October 12, 2022

Great dealer to go and get service love it thank you very much for the customer service More

by ANDYANDJOJO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
JD Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus Mister, Mark Helfer, Jon Gonyer, Ronik Arroyo, John Keefe, Will Pardee
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Oct 13, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Andy and Jojo, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

More
October 11, 2022

Great service and customer service. nice waiting area. Will go there for service again. Thanks you. More

by CONRADAUGST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Oct 12, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Conrad, Thanks for sharing your thoughts about your service experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

October 09, 2022

Great service. Timely appointment, service desk very helpful and vehicles is is resolved. Thank you. More

by RROOD0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
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Oct 10, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

More
October 08, 2022

I’ve always have brought our vehicles to you guys because you’re awesome and I enjoy working with you guys More

by teceme
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeremy Ulecki
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Oct 10, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Gary Winkler Service Manager (352) 732-7577 ext 107

October 08, 2022

Great customer service- fast, professional, helpful in sales and service and in the office also More

by DEMER22304
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Wulff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony and Jerry in Service
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Oct 10, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

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