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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.1
2,041 Reviews

2,041 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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November 19, 2022

Will was very helpful. The service dept was great. I will be back wnen time for a new car. More

by LANGFK77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Pardee
Nov 21, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words for Will, and for taking the time to leave us this wonderful feedback! Gary Winkler Service Manager (352) 732-7577 ext 107

November 19, 2022

The entire staff was courteous and professional on both occasions that I was there for vehicle service. More

by Randall McBryde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sherman
Nov 21, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Randall, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

November 19, 2022

Everyone is very polite and courteous. They are very efficient and I believe their workmanship is very good. More

by RSTHOMAS1119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Wulff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

November 18, 2022

It was fast friendly they keep it clean and Jim was just on top everything More

by Wally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim garvin
Nov 18, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram! Gary Winkler Service Manager (352) 732-7577 ext 107

November 17, 2022

Good service especially liked working with Jim Garvin Assistant Service Manager. Easy to get appointments. More

by sukaboy22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott and Jim Garvin
Nov 17, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

November 17, 2022

Courteous,clean, knowledgeable, Fast to check me in diagnosing a noise issue Fixing my rear camera that was supposed to be fixed in N J. ALSO FIXING A WATER PUMP LEAK. TRANSPORTATION TO AND FROM THE More

by larry@bmbfasteners.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Nov 18, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

Nov 18, 2022 -

larry@bmbfasteners.com responded

TWO THUMBS UP!!!!!!

November 17, 2022

The staff is so nice and welcoming. They solved my problem and also checked on a recall that needed to be done. More

by Sue.gasner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Smith
Nov 18, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

November 17, 2022

The service tech who wrote up my request was very knowledgeable and compassionate. I was out in less than an hour! Thank you! More

by JOANNEPUGLIESE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Nov 18, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

November 16, 2022

The service department always goes above and beyond for my needs they even take care of me when I don’t have a appointment scheduled More

by JIMGOGUEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Deleo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Novak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Wulff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Ross
Nov 16, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks, Jim, for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

November 16, 2022

My first initial experience with the service department wasn’t good at all. My Ram 2500 was initially written up with the wrong description on why the vehicle was there in the first place. It sat there for More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony in service.
Nov 17, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Chris, for the kind words for Anthony in our service department! We look forward to sharing your compliments with our team and don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

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