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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.2
1,973 Reviews

1,973 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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October 29, 2022

Great and friendly customer service every time I've been there that keeps me coming back More

by Snakeeye333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Mister
Oct 31, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review! We are so glad that Marcus had the opportunity to work with you, and we are thrilled that you found your experience with us here at Phillips Chrysler Jeep Dodge Ram to be a positive one. Please don't hesitate to reach out if you need anything else. Gary Winkler Service Manager (352) 732-7577 ext 107

October 29, 2022

It’s was a pleasure to stop by for service I’m happy I will be back again Hugues More

by hugues
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Deleo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Hugues, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram! Gary Winkler Service Manager (352) 732-7577 ext 107

October 28, 2022

Very friendly and helpful do a good job very reliable good service and friendly staff More

by patriciagrainger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Garvin
Oct 28, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Patricia, for sharing your thoughts about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

October 28, 2022

In shop since late july. Since not repaired as of 10/28/22. Still being told they are waiting on the pair. Where is the part coming from? When will we get our jeep bsck? More

by dvturner0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Dale Coleman
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Mr. Charles Turner, yes vehicle has been here since July, transmission on backorder from Stellantis. We are doing everything we can to try and get it sooner.

October 28, 2022

Jeff was great- Very professional and he got the job done quickly, just as promised! I'll be back. More

by maryvivian76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Oct 31, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Mary, Thank you for taking the time to share your feedback with us. Jeff and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Gary Winkler Service Manager (352) 732-7577 ext 107

October 28, 2022

Jim is very attentive and thorough. He makes getting your car serviced enjoyable. Definitely a positive experience. More

by LILFRIEND29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim in Service
Oct 31, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Jim, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Gary Winkler Service Manager (352) 732-7577 ext 107

October 28, 2022

Took my Jeep to the dealership late on Saturday afternoon. Dash lights had warning lights for check engine and oil over temperature. They checked the engine codes and took a quick look at the engi More

by KENNEDYD159
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department Staff
Oct 31, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Kennedy, Thank you so much for your excellent service review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Phillips Chrysler Jeep Dodge Ram to be a positive one. Please don't hesitate to reach out if you need anything else. Gary Winkler Service Manager (352) 732-7577 ext 107

October 28, 2022

Very professional and efficient. Everyone was helpful and timely. Follow up directions were excellent and scheduling of additional work was done well. More

by HESSJ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 31, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing your thoughts about your service experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

October 27, 2022

The service attendant was very professional and helpful. Jim is a attentive to my needs. I can always trust that he will take excellent care of my vehicle. He is a credit to your organization More

by afeodal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Garvin
Oct 28, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Gary Winkler Service Manager (352) 732-7577 ext 107

October 27, 2022

Aaron was very helpful and my issue was handled efficiently and in a timely manner. It was much appreciated More

by ATCRAZYLADY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Oct 28, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Gary Winkler Service Manager (352) 732-7577 ext 107

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