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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.2
1,748 Reviews

1,748 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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August 18, 2022

Customer service is great . It can be difficult to talk to a service person on the phone call however the service is great and the follow up once vehicle is completed is great. More

by PETE_BERKMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure of name at this time
Aug 19, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

August 18, 2022

Great Service! Diagnosis was thorough and efficient. Problem was identified correctly and repaired. Facilities were excellent. More

by mooseman53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arron Lawson
Aug 19, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you to make your experience with us a positive one at Phillips Chrysler Jeep Dodge Ram. Please don't hesitate to reach out if you need anything else. Gary Winkler Service Manager (352) 732-7577 ext 107

August 17, 2022

Had an emergency with a bad tire, with no available appointments they got me in and had me on my way home within two hours. Great team to work with will have all my work done there More

by d.russie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Aug 19, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

August 17, 2022

Got an oil change and patched tire in about an hour. Excellent service and staff. More

by kgraham7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arron in service 5 stars
Aug 19, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. We look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

August 16, 2022

I bought a brand-new dodge ram 2500 from them. I had my first service done and they charge me for the service and for rotating tires Etc. My tires were never rotated. I tried to contact them for o More

by Thomasjurgensen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JD Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

We're sorry to hear about your experience, Thomas, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Gary Winkler Service Manager (352) 732-7577 ext 107

August 16, 2022

Very friendly and very quick for my oil change. And I showed up close to closing time. More

by Finn353
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Gary Winkler Service Manager (352) 732-7577 ext 107

August 14, 2022

Derek has great customer service and he is very smart when it comes to the business , he definitely needs to be promoted to service manager. More

by Irishman80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Cummings
Aug 14, 2022 -

Irishman80 responded

Derek has great customer service and he is very smart when it comes to the business , he definitely needs to be promoted to service manager

August 13, 2022

What a great team. Have been bringing our vehicles here for years now and have always received awesome service. I just bought a used Rav 4 from Sonny and he was awesom More

by Bryan.Barcon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sonny Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Wulff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Ready |||
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clinton Grubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Staci Ann Mills
Aug 15, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

August 13, 2022

I would never buy another car or truck from any other dealership but Phillips Chrysler Jeep in Ocala we're shopping as a pleasure More

by wrc3710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

We appreciate your business and our team looks forward to serving you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

August 11, 2022

Service department was excellent and my wait time was real short.. thanks for your help More

by JDESILIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronik Arroyo
Aug 12, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing your thoughts about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

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