Phillips Chrysler Jeep Dodge Ram - Service Center
Ocala, FL
1,974 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center
My first initial experience with the service department wasn’t good at all. My Ram 2500 was initially written up with the wrong description on why the vehicle was there in the first place. It sat there for wasn’t good at all. My Ram 2500 was initially written up with the wrong description on why the vehicle was there in the first place. It sat there for days because of the way the first service professional wrote up the issue. Thank goodness Anthony stepped in. He took over the repair from the original service professional. Anthony’s customer service was exceptional. He was very kind, informative, and direct. Because of the way Anthony handled my transaction I will be back for future repairs and send everybody I know to Phillips Chrysler Dodge Jeep Ram. If there any issues I am confident Anthony can resolve them. Thank You!!!! More
The service department always goes above and beyond for my needs they even take care of me when I don’t have a appointment scheduled my needs they even take care of me when I don’t have a appointment scheduled More
Never any issues excellent service thank you always a pleasure doing business with this dealership pleasure doing business with this dealership More
Service was perfect and on time. Tech figured out exactly what was wrong. Jim was super helpful and friendly. Got everything ordered right away. Tech figured out exactly what was wrong. Jim was super helpful and friendly. Got everything ordered right away. More
In dealing with the service department I've always found them to be very helpful, courteous, professional, and even willing to go out of their way to get the job done. them to be very helpful, courteous, professional, and even willing to go out of their way to get the job done. More
Did not fix and was told to call directly to one representatives desk . Did so left voice mail 3 times and even emailed without any response back !!! representatives desk . Did so left voice mail 3 times and even emailed without any response back !!! More