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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.2
1,974 Reviews
Call Service Center (352) 732-7577

1,974 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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November 24, 2022

If it were not for a recall issue I would not go back for service More

by jcjoyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
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Nov 28, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Gary Winkler Service Manager (352) 732-7577 ext 107

Nov 29, 2022 -

jcjoyce responded

I will call you later to discuss. I believe it was all an unfortunate communication gap.

November 24, 2022

Very professional and friendly service team! First time using this location, and will definitely be back ;) More

by MARYECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
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Nov 25, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

November 24, 2022

Great service as always. Always on time and focus on what is needed to fix. More

by S2sram2500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Garvin
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Nov 25, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to hear JD and Jim provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

November 24, 2022

Outstanding service and a good attitude. Went the extra mile. Would certainly buy from them again More

by RedCrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonny Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

November 23, 2022

Went for an oil change Had an appointment time service was completed in a reasonable time More

by JEFFTINANICHOLAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Novak
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Jeff, Thank you so much for your excellent service review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Phillips Chrysler Jeep Dodge Ram to be a positive one. Please don't hesitate to reach out if you need anything else. Gary Winkler Service Manager (352) 732-7577 ext 107

November 23, 2022

Jeff Service tech was very nice and knowledgeable. Came in for an oil change and had to ask for a new reminder tag for the window for the next oil change. More

by Moldingman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey
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Nov 23, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your thoughts on working with Jeffrey and our service team. We're glad to hear we delivered such a great experience! Gary Winkler Service Manager (352) 732-7577 ext 107

November 23, 2022

Awesome dealership! Highly recommend! Jessica Stevenson was amazing to work with! I am extremely happy with my Jeep Wrangler! More

by Cymick
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Dale Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Wulff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to hear Jessica provided you with such a positive experience! Jessica and our team sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

November 23, 2022

They were very efficient and fast. The service writer was very kind and thoughtful. Thank you More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
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Nov 25, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Chris, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

November 22, 2022

I’m very happy with getting my truck serviced our advisor was mr Jeff and our Mechanic I believe his name was George . They both explained everything in detail . We left very pleased . More

by Cstump
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery and George
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Nov 23, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. Jeffrey, Goerge, and our team appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

November 21, 2022

I purchased my vehicle from Phillips Chrysler Jeep in Nov. 2008. I have been taking it there for service ever since. I am pleased with the way I have been treated. Especially by the service Dept. Recentl More

by ockosz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Smith Service Advisor.
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Nov 22, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

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