Phillips Chrysler Jeep Dodge Ram - Service Center

Very prompt courteous. Had my information pulled up from my incoming call. When transferred was not hung out in outpace with someone receiving the call not know what is g Had my information pulled up from my incoming call. When transferred was not hung out in outpace with someone receiving the call not know what is going on More

Jeremy was a good adviser when I could speak to him, however, there were three times that I called and he still hasn’t returned my calls and that was over a week ago. Also the technicians never were a however, there were three times that I called and he still hasn’t returned my calls and that was over a week ago. Also the technicians never were able to fix the electrical issue of tje battery totally discharge overnight. I had to have it jump started seven times in eight days. I finally got tired of them being unable to fix it so I took it to A Plus Mechanics here in Ocala and he fixed it by replacing a relay at the cost of $200. I was told that it was guaranteed but what good is a guarantee if your mechanics can’t fund or fix the issue? Also, it took three times in the shop to get the transmission fixed. . I bought the vehicle from you and I had to wait over two weeks before it was drivable. More

Oil change done in timely manner and price was right. Will definitely have oil change done here next time Will definitely have oil change done here next time More

The wait was longer than expected but the work was done we'll! Worth the wait...thank you. we'll! Worth the wait...thank you. More

Although Phillips CJDR is not in the same town where I live it’s worth the time and distance to drive there for my Jeep’s service needs. live it’s worth the time and distance to drive there for my Jeep’s service needs. More

Thank You Soo Much You Wonderful Amazing Helpful Friendly People Especially Jim! Love ❤️ Nancy LaRose People Especially Jim! Love ❤️ Nancy LaRose More

The service department had their computers down when I got there for my appointment, and watched them all work together just to keep things moving with all the customers and cars in the service line was a got there for my appointment, and watched them all work together just to keep things moving with all the customers and cars in the service line was amazing. I was expecting them to have my car for a couple of days, and it turned out to only be a couple of hours. Very impressive work with your service team!! More

Fast, friendly and got Chrysler to pay for my issue. Would return for needed services Would return for needed services More

I am always satisfied with the quality of service I get at the Dealership and the Service Reps. at the Dealership and the Service Reps. More

Best dealership I’ve had because of Arron the service technician and the super maintenance folks. technician and the super maintenance folks. More