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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.2
1,973 Reviews
Call Service Center (352) 732-7577

1,973 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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December 08, 2022

Pulled into service dept very early with a dead battery and was immediately serviced. Wonderful! More

by SLP9
Recommend Dealer
Yes
Employees Worked With
Does not apply to my visit.
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Dec 09, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

December 08, 2022

Attentive and responsive service advisers and thorough technicians. Minimal wait time for service check up. More

by perky8913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisers
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Dec 09, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

December 08, 2022

Made an appointment, the car was taken right in. Oil change and tire rotation done quickly. Employees are always pleasant. More

by JWHITE210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Dec 09, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Gary Winkler Service Manager (352) 732-7577 ext 107

December 07, 2022

Jim in service is a great asset to your service department. He always goes out of his way to make sure in taken care of everytime I am there. Can't give him enough praise. More

by 77enso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Garvin five stars
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Dec 07, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Jim delivered such a great experience! Gary Winkler Service Manager (352) 732-7577 ext 107

December 06, 2022

Phillips Jeep is the best dealer around and Derek is outstanding in the service department. More

by djt0723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
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Dec 06, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

December 06, 2022

Pleasant visits. John O'Keefe is da bomb. Always on task and pleasant and there. More

by BFFJILLG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy da fisherman, John Keefe
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Dec 06, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review! We are so glad that John had the opportunity to work with you, and we are thrilled that you found your experience with us here at Phillips Chrysler Jeep Dodge Ram to be a positive one. Please don't hesitate to reach out if you need anything else. Gary Winkler Service Manager (352) 732-7577 ext 107

December 05, 2022

They are very knowledgeable, helpful and great people. I would recommend the whole place to everyone More

by ttundis69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
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Dec 05, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

December 05, 2022

What a great experience. They are very good and it was a pleasure to work with Jim More

by ttundis69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

December 04, 2022

Great service personnel. Minimum wait time All the personnel seem to have great attitude. Thanks. More

by dsmith3023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek in service.
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Dec 05, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Phillips Chrysler Jeep Dodge Ram to be a positive one. Please don't hesitate to reach out if you need anything else. Gary Winkler Service Manager (352) 732-7577 ext 107

December 04, 2022

The service writer Jeff Smith was EXCELLENT and got the job done and covered by warranty More

by SILVERTRUTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Smith
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Dec 05, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the kind words for Jeff and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

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