Phillips Chrysler Jeep Dodge Ram - Service Center
Ocala, FL
2,044 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center
From the first hello, John Keefe made the entire process easy and enjoyable. There was no high pressure tactics to “buy now, today” and he knew what he was selling. He obliged us with a test drive even thou easy and enjoyable. There was no high pressure tactics to “buy now, today” and he knew what he was selling. He obliged us with a test drive even though he probably knew we were just looking at the time. I was so impressed that I called him after getting back home to see if he could locate a Gladiator in the color and model I was interested in. He not only found one in the color (Sarge Green) I was looking for but the exact model and options I wanted. And he had it located by the next day. Long story short, John made it all happen just as he said he would. My vote for Salesman of the Year. More
Jeffrey Smith in the service department treated us super. He was quick and explained everything to us. Our Air had stopped and it was under Warantee and there was also a recall. He called us back the next da He was quick and explained everything to us. Our Air had stopped and it was under Warantee and there was also a recall. He called us back the next day and everything had been fixed. Thank you for being so quick. Kudos to Jeffery Smith in the service department. More
I purchased my Jeep from Phillips and Have used phillips twice for my Jeeps warranty, both repairs were on the smaller scale but were completed the same day , this last repair my appointment wasn’t till 2:1 twice for my Jeeps warranty, both repairs were on the smaller scale but were completed the same day , this last repair my appointment wasn’t till 2:15pm and by 5pm it was finished , outstanding!! Being an ex dealer tech from years ago an appointment meant you were guaranteed to have it looked at that day not necessarily finished , how times have changed .plus a friendly staff . More
I took the Jeep in to have the amp replaced as it’s faulty in my 2021 Jeep grand Cherokee L and after they installed it they didn’t calibrate the system so only half the speakers worked and couldn’t he faulty in my 2021 Jeep grand Cherokee L and after they installed it they didn’t calibrate the system so only half the speakers worked and couldn’t hear anything when making a phone call. I turned right around back into the service department and the gentleman who listed to what I was saying looked like a deer in the headlights then he told me since the mileage was flashing they didn’t calibrate the computer to let it know someone worked on it. Now. That is the number one most simplest thing to do is to test what you just install to ensure it works properly. Come on. Try harder I know you can. More
They didn’t put the carpeting back correctly after working on my car. They were also supposed to order a wiring harness for the fuel tank. I called twice, no one called me back, so I guess I can’t fin working on my car. They were also supposed to order a wiring harness for the fuel tank. I called twice, no one called me back, so I guess I can’t find the harness. Therefore, my gas gauge still does not work. More