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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.1
2,044 Reviews

2,044 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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January 21, 2023

Wally gives ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ service and took care of my jeep and I am very happy. I will be back. More

by CHRISTIEJOHNSONREALTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wally
Jan 23, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Phillips Chrysler Jeep Dodge Ram to be a positive one. Please don't hesitate to reach out if you need anything else. Gary Winkler Service Manager (352) 732-7577 ext 107

January 20, 2023

From the first hello, John Keefe made the entire process easy and enjoyable. There was no high pressure tactics to “buy now, today” and he knew what he was selling. He obliged us with a test drive even thou More

by kcampbell65
Recommend Dealer
Yes
Employees Worked With
Kevin Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Keefe
Jan 20, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review! We are so glad that John had the opportunity to work with you, and we are thrilled that you found your experience with us here at Phillips Chrysler Jeep Dodge Ram to be a positive one. Congratulations on your new Gladiator! Please don't hesitate to reach out if you need anything else. Gary Winkler Service Manager (352) 732-7577 ext 107

January 20, 2023

Jeffrey Smith in the service department treated us super. He was quick and explained everything to us. Our Air had stopped and it was under Warantee and there was also a recall. He called us back the next da More

by flmom1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Smith
Jan 20, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jeffrey met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

January 20, 2023

I took my vehicle in for a repair and then back after the problem returned and it still wasn’t resolved so now I am going to another dealer More

by ROB.WORKMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Jan 23, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Rob, We're sorry that you didn't have a completely satisfying visit. What name is the vehicle under? We will look further into this. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

January 19, 2023

They did a great job servicing my vehicle. I never had a problem with the service. More

by sc_wework4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Jan 19, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Gary Winkler Service Manager (352) 732-7577 ext 107

January 18, 2023

Good service. Gave me direction to a body shop that could handle a problem they couldn’t take care of. More

by RICHNANNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jan 19, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Phillips Chrysler Jeep Dodge Ram to be a positive one. Please don't hesitate to reach out if you need anything else. Gary Winkler Service Manager (352) 732-7577 ext 107

January 17, 2023

I purchased my Jeep from Phillips and Have used phillips twice for my Jeeps warranty, both repairs were on the smaller scale but were completed the same day , this last repair my appointment wasn’t till 2:1 More

by LILMANATEE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott sherman
Jan 17, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

January 17, 2023

I took the Jeep in to have the amp replaced as it’s faulty in my 2021 Jeep grand Cherokee L and after they installed it they didn’t calibrate the system so only half the speakers worked and couldn’t he More

by Jacob Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dale Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, Jacob, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Gary Winkler Service Manager (352) 732-7577 ext 107

January 17, 2023

They got me in and out quickly. We’re able to sell me an oil change offer of 3 for the cost of 2. More

by ESTHER.GLASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jan 18, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Esther, and we are thrilled that you found your experience with us here at Phillips Chrysler Jeep Dodge Ram to be a positive one. Please don't hesitate to reach out if you need anything else. Gary Winkler Service Manager (352) 732-7577 ext 107

January 16, 2023

They didn’t put the carpeting back correctly after working on my car. They were also supposed to order a wiring harness for the fuel tank. I called twice, no one called me back, so I guess I can’t fin More

by halwagle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott in Service
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