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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.2
1,974 Reviews
Call Service Center (352) 732-7577

1,974 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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December 23, 2022

Fast service, employees very nice I was surprised to find free snacks in the waiting area More

by SHRNBM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Garvin
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Dec 27, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

Dec 29, 2022 -

SHRNBM responded

Thank you

Dec 29, 2022 -

SHRNBM responded

Thank you

December 22, 2022

First time at this dealership and everyone was nice and very helpful. And quick service More

by alice
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Thomas Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Alice. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

December 22, 2022

Great guys to work with. Always very friendly and attentive to my needs. Apppointments are good More

by GRESSERMBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose in service
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Dec 22, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

December 22, 2022

Phillips Chrysler is a very professional and friendly place. I will always do business fair. More

by JOHNC.CLOUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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Dec 22, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the kind words for our service department, John! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

December 21, 2022

Sam, the parts manager, was very helpful by explaining the difference in battery replacement options. The repairs and updates were done very well. We will be back as future service is needed. More

by AKERMANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam in parts department
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Dec 21, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

December 21, 2022

Price for service is way too high it’s higher than luxury dealerships so I would not recommend to anyone More

by MICEALEDGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Dec 23, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Obviously you haven't been to too many dealerships in our area. We are very competitively priced in labor rate and in parts. Please call around and report back...

December 20, 2022

Excellent service from the start to finish! Electrical problem corrected in a timely manner. Thanks More

by Sajo34pa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Dec 21, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

December 19, 2022

I took my car in because it would not go into four-wheel drive. I was told that it was fixed and when I picked it up it still would not go into four-wheel drive. Hard to believe that nobody checked to verif More

by JBP1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
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Dec 20, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

Dec 20, 2022 -

JBP1949 responded

I just wanted to say that through the whole repair process that Aaron was very helpful and two thumbs up to him

December 19, 2022

If I did not trust. Them I would go elleswere. They always do a good job 😊 More

by John Dagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Dec 20, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, John, and we look forward to working with you again. Gary Winkler Service Manager (352) 732-7577 ext 107

December 18, 2022

The staff good way over the top for you. The service manager, Jim Garvin, handled everything. I left my car 4 hours north of where I live. Mike Cerone drove me to 3 car rental counters tryin More

by jpwaldron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Garvin, Mike Cerone
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Dec 18, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

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