Back

Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.1
2,044 Reviews

2,044 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

Sort by
February 15, 2023

Charged ne 187$ for a diag I dropped my truck off running & driving. When I was informed of what was wrong and went to pay the diag fee the top half of my motor was in the bed of truck & was informed if I wa More

by Wayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott.
Feb 19, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Gary Winkler Service Manager (352) 732-7577 ext 107

February 15, 2023

JD went above and beyond to meet our needs. Very impressed with his service and dedication to excellence. More

by Tonya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Wulff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Ross
Feb 16, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the kind words for JD and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

February 14, 2023

Service staff and my agent was very helpful, polite and professional! His people skills was a credit to your dealership! Will bring all my vehicles now to your service department and deal with sales for re More

by RUSS3439
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your kind review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

February 14, 2023

They have the best customer service everyone very friendly they tell you exactly what you need and the cost. They also offer courtesy rides Also very clean environment They do great work! More

by TREY2327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Feb 15, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Gary Winkler Service Manager (352) 732-7577 ext 107

February 14, 2023

When they realizes I needed my truck sooner than the estimated repair time, they made it happen. More

by tnteegarden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Feb 15, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

February 13, 2023

Making an appointment was easy. Wish they had a express lane for oil changes. Thanks More

by wdeanh355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Helen
Feb 13, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Gary Winkler Service Manager (352) 732-7577 ext 107

February 13, 2023

Everything was great. Car was finished in the amout of time that was quoted . Thanks More

by johnufgator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Feb 13, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, John, and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

February 13, 2023

Very pleasant and easy to work with. Did not attempt to do work they did not qualify for. More

by BAMNRL
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't recall. Service windows
Feb 13, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

February 12, 2023

Vehicle was promptly taken jn and completed when stated. All were very friendly. Thanks for a good first experience. More

by dfisher32
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Lawson
Feb 12, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

February 11, 2023

Very thorough and took. time analyzing the problem. Service manager was very polite and courteous! More

by virginiaharrelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember
Feb 12, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks, Virginia, for sharing your thoughts about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

...
143
...