Phillips Chrysler Jeep Dodge Ram - Service Center
Ocala, FL
1,982 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center
Service at this dealership has always been great, friendly staff that keep me informed of the progress of my vehicle. I recommend Phillips for any services you may need or trading your ride in on a n friendly staff that keep me informed of the progress of my vehicle. I recommend Phillips for any services you may need or trading your ride in on a new one!!! The salesman are great too! More
Mr Derek Cummings at the service department is a great all around person and a great advisor and anytime I come to get any service work done he does an outstanding job making sure my vehicle is completed all around person and a great advisor and anytime I come to get any service work done he does an outstanding job making sure my vehicle is completed and right? And he very well deserves a pay increase! More
Efficient, friendly and reliable. Great customer service, they just need a bit more help with phone responses. It's hard to get a call returned. Great customer service, they just need a bit more help with phone responses. It's hard to get a call returned. More
Good employees. Quick service clean facility. I would recommend them to family or friends. Thanks Quick service clean facility. I would recommend them to family or friends. Thanks More
Service was handled quickly and professionally. No pressure to get any extra services i didn't request. However the whole transaction felt very impersonal. No discussion about my truck or any up No pressure to get any extra services i didn't request. However the whole transaction felt very impersonal. No discussion about my truck or any upcoming service needs, etc. And I told the writer to call my cell when done and he did not. About an hour and a half after the estimated completion time I called for a status and was told the service writer was looking for me in the waiting room. That's an hour and a half i will never get back. The missed phone call is the reason for the one star deduction. I would go there again for service and see if the people skills improve. More
Amazing service, polite, listened. and worked hard at finding me a vehicle that would best fit my budget, and needs , even my extras and worked hard at finding me a vehicle that would best fit my budget, and needs , even my extras More
Poor management, no calls returned took over two weeks for a simple repair. I visited back twice to get answers service team only care about their clients do not work with each other. Couldn’t give me an for a simple repair. I visited back twice to get answers service team only care about their clients do not work with each other. Couldn’t give me an estimate and seriously over charged me. Charged 50 for shop fees no one could explain. Never again! More