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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.1
2,045 Reviews

2,045 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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June 02, 2023

Jeff was very polite and they got the job done quickly. i was pleased with how fast finished. More

by CHRISTINE1201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Smith
Jun 03, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Christine, we are very happy to hear that Jeff provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

June 01, 2023

Like dealership and sales experience very much I would recommend to ther people I know More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hoff
Jun 02, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your business and this review, Bob. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Gary Winkler Service Manager (352) 732-7577 ext 107

Jun 02, 2023 -

Bob responded

Thanks

June 01, 2023

I left a message on Sunday stating I need someone from service to call me back. I got a call back on Monday, which was the following day and I was able to schedule an appointment for the next day. Service More

by SMOOCHY764
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Jun 02, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing your thoughts about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

May 16, 2023

5 Excellent service and great communication with me concerning the situation. Aaron always kept me informed and found out a solution when I told him we needed to have the vehicle back by Saturday. More

by GRESSERMBA
Recommend Dealer
Yes
Employees Worked With
Aaron
May 17, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram! Gary Winkler Service Manager (352) 732-7577 ext 107

May 14, 2023

Always very Courteous and professional and pays attention to details And I've never had any problems the problem gets fixed the first time every time More

by EDDIESLAWINSKI@OPTONLINE.NET
Recommend Dealer
Yes
Employees Worked With
Jeff
May 14, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

May 12, 2023

I've had an issue with the transmission banging in gears fo 3 years now and your service representative could have cared less he said it's the nature of the car. I totally disagree and if it doesn't show up More

by JHARTMI@YAHOO.COM
Recommend Dealer
No
Employees Worked With
1
May 16, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Gary Winkler Service Manager (352) 732-7577 ext 107

May 12, 2023

Over all good. Unable to get initial issue resolved due to warranty part had to be ordered. More

by Jbrokaw8
Recommend Dealer
Yes
Employees Worked With
James Garvin
May 14, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

May 10, 2023

I was missing a air valve and Jeff got it replaced. The service was quick. More

by jrjones
Recommend Dealer
Yes
Employees Worked With
Jeff Smith
May 10, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

May 06, 2023

Got me right in and out in a hurry. Aaron was very courteous Didn't like the 'shop charge '. Wasn't quoted that More

by Jay
Recommend Dealer
Yes
Employees Worked With
Aaron
May 08, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Jay, feel free to contact us at your convenience. Gary Winkler Service Manager (352) 732-7577 ext 107

May 05, 2023

Very nice, professional and very knowledgeable of his job. Aaron was very helpful and a pleasure to do business with. More

by Satisfied Customer
Recommend Dealer
Yes
Employees Worked With
Aaron
May 05, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Gary Winkler Service Manager (352) 732-7577 ext 107

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