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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.1
2,068 Reviews

2,068 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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July 19, 2023

Aaron was terrific and answered all my questions in a way so I understood. Would like to always deal with him. More

by annjack76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arron Lawson
Jul 20, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Aaron here at Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

July 18, 2023

Service man Jeff was awesome. Service received was top notch and and and I’ll be back More

by Chip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Smith
Jul 19, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Quality customer service is always our number one priority, and we're happy to hear that Jeff met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

July 18, 2023

Got me in and out quickly. Paid almost 1000 bucks to replace 4 tire pressure sensors. Seemed pricey More

by marcel3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Jul 19, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

July 18, 2023

Chris Jenkins was our sales rep and our expierence with Phillips CJDR was outstanding because of him. We arrived late in the day after shopping all day for a vehicle. Chris was very patient with us as we c More

by dvw33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Jenkins - 10 out of 10
Jul 19, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad Chris was able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

July 18, 2023

The service department is always friendly and fast. Jim Garvin always goes above and beyond! More

by CHIP6860
Recommend Dealer
Yes
Employees Worked With
Jim
Jul 19, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jim here at Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

July 18, 2023

The service department always provides friendly and fast service. Jim Garvin always goes above and beyond! More

by CHIP6860
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Garvin
Jul 19, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad Jim was able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

July 17, 2023

Everyone was courteous and helpful. The pricing was a little high. But over all good service More

by Varusso1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Staci Ann Mills
Jul 17, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

July 16, 2023

Very helpful, I appreciate the service even though I don't always make apointments. Excellent. More

by Jharbison44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

July 15, 2023

Very good service, I was taken care of promptly and the waiting time was not long More

by PBK185
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service employee, but not sure of name, brian krug is my name
Jul 16, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Gary Winkler Service Manager (352) 732-7577 ext 107

July 15, 2023

I took my truck several time because my truck drifts to the right and you all did the alignment and still shifts I've been to two other dealership text drove the same year make and model truck and no shift More

by 352MOVERSLLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sevice
Jul 19, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Gary Winkler Service Manager (352) 732-7577 ext 107

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