Phillips Chrysler Jeep Dodge Ram - Service Center

Everyone treats me like an intelligent human being at all times, especially Jonathan, whether in person or on the phone. times, especially Jonathan, whether in person or on the phone. More

We had to have the car towed in, so we don't know how it was treated. was treated. More

They did not fix my car. I took it to another dealer who said the repair ruined the engine and gave me a new one. They were very condesending. I took it to another dealer who said the repair ruined the engine and gave me a new one. They were very condesending. More

Personally not a huge fan of the service tech and waiting line layout. It made me feel uncomfortable waiting in front of the service techs while they spoke about random things. Jose was very helpful and help line layout. It made me feel uncomfortable waiting in front of the service techs while they spoke about random things. Jose was very helpful and helped check me in. Was not called by a service tech in the offices. They seemed to busy socializing. More

Marcus and the crew at Phillips went beyond and above to make my deal work! What a great group of people.but jeep people are great! My Ocala jeep club is the BEST! make my deal work! What a great group of people.but jeep people are great! My Ocala jeep club is the BEST! More

Jim Garvin has been the best to deal with! He always lets me know if anything is wrong and promptly takes care of it He always lets me know if anything is wrong and promptly takes care of it More

Recall service was performed, Appointment was set for 9am. Shuttle brought me back home . Vehicle was there all day. Picked up , late afternoon. So far so good 9am. Shuttle brought me back home . Vehicle was there all day. Picked up , late afternoon. So far so good More

The work was completed on time for the price quoted. Everyone was extremely pleasant and professional. Everyone was extremely pleasant and professional. More

Had a reoccurring problem with ac unit. problem was diagnosed and prt has been ordered. Appointment. scheduled to complete repair. UPDATED 7/28 Went back 7/28 to have compressor repla problem was diagnosed and prt has been ordered. Appointment. scheduled to complete repair. UPDATED 7/28 Went back 7/28 to have compressor replaced. Was told it was a different issue and problem was fixed. it took over 4 hours to get my shuttle back to the dealership (with no communication as to when the shuttle would pick me up) and when I got there, the problem WASN't Solved anyway - wasted day. Not first time I have had issues with the service dept/shuttle. More

Feel like I was lied to and tried to be overcharged because they told me $2,200 for my repairs but then I ended up with it for $765 in a different place so I feel like they're overcharging for no reaso because they told me $2,200 for my repairs but then I ended up with it for $765 in a different place so I feel like they're overcharging for no reason give them a negative never return again with my vehicle More