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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.1
2,073 Reviews
Call Service Center (352) 732-7577

2,073 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

Sort by
August 02, 2023

Lacks proper communication, this is the 2nd time my car has been in the shop for multiple days and when I get it back it dies on me. I have to repeatedly call and ask for an update on my vehicle More

by LOVE_MY_AJ22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Non of these
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Aug 05, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Gary Winkler Service Manager (352) 732-7577 ext 107

August 02, 2023

Easy to see inventory. Salesman was excellent and informative. Deal was set and finance was quick and done. More

by RDEPEW2ND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sonny Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

August 01, 2023

Great service Seem to care about the person and the problems that they may have. More

by William
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Novak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sonny Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Staci Ann Mills
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Aug 02, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

August 01, 2023

It was an easy process to schedule an appointment. And, my Jeep was ready before it was promised! More

by FRANCO318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronik Arroyo
Report | Print
Aug 02, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

August 01, 2023

Fast, courteous , professional ,knowledgeable , Pleasant to work with . Very accommodating and helpful beyond any measure! More

by sexton05flstfse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service, parts departments
Report | Print
Aug 02, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

Aug 02, 2023 -

sexton05flstfse responded

Thank you, V/r Don Sexton

August 01, 2023

I want to say thank you to mr. Cummings for being a great service advisor and always providing excellent costumer service. More

by Lymontreal Kinsler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Aug 02, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

August 01, 2023

They all ways treat me good I give them a 5 stars the best recommend to any one thanks for everything u guys do to make people happy More

by locopeluche.pr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robby
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Aug 02, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

July 31, 2023

Very nice people and they try to accommodate you I am handy cap and made sure to give me a loaner car More

by alan Ketcham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cherry
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

It's great to hear that we were able to help you out, Alan. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram! Gary Winkler Service Manager (352) 732-7577 ext 107

July 30, 2023

The best Jeep dealership! Great Service Dept, Jim Gavin is always very helpful whenever I come in. More

by XOYIAYIAOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Gavin Service Dept ??????????, Ronik Arroyo
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Jul 31, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

July 30, 2023

Never been to this dealership before, was surprised at how fast they serviced my truck. This will be My New go to place from now on. Thanks. More

by hrnrnr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know.
Report | Print
Jul 31, 2023 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

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