Phillips Chrysler Jeep Dodge Ram - Service Center
Ocala, FL
2,074 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center
Dealership has had my Jeep for over a month with putting minimum effort into it's repair. They don't have loaners, or rentals as per my Mopar warranty. I provided them a list of what was wrong only to hear minimum effort into it's repair. They don't have loaners, or rentals as per my Mopar warranty. I provided them a list of what was wrong only to hear from the mechanic he never got the list. I find out the shuttle guy is the one test driving my car listening for the noise and he's not even a mechanic. I asked for them to throw in new spark plugs as a courtesy and they said it was too expensive. I have had my time wasted with being told my Jeep was ready then to get down there and it's not. I deliver mail and it's for work and I lose 50 bucks a day plus more if I can't go to work that day. Do not go here for service. They don't care, your not of any value after purchase. I now have an open case with Jeep now and we'll see were that goes. Do not use them. More
The Employees you have working for you are very knowledgeable helpful and courteous they do their utmost to resolve the problem in a timely manner knowledgeable helpful and courteous they do their utmost to resolve the problem in a timely manner More
Great team from start to finish. Looking for and selecting to final dale and turnover to customer was outstanding! I would be back when I need an upgrade or another new van! Looking for and selecting to final dale and turnover to customer was outstanding! I would be back when I need an upgrade or another new van! More
Great salesperson. Very knowledgeable. Everyone is pleasant and helpful. The service department worked quickly to get our vehicle ready. Very knowledgeable. Everyone is pleasant and helpful. The service department worked quickly to get our vehicle ready. More
Brought vehicle in for service and it was immediately taken in, worked on. I received ongoing followup contact by service advis, Anthony. Repair completed on schedule. taken in, worked on. I received ongoing followup contact by service advis, Anthony. Repair completed on schedule. More
They are very efficient both in welcome and work performance. Wished they washed my truck after they were done. performance. Wished they washed my truck after they were done. More
didn’t like that they did not want to sell me an oil and tire rotation package that I have always purchased there but eventually they did sell me one he said they didn’t make any money on them but to me tha tire rotation package that I have always purchased there but eventually they did sell me one he said they didn’t make any money on them but to me that’s a way to bring customers back into your service department More
Very sweet and kind and professional . . thorough and minimal wait time!!! the very best!!!! I always feel safe after my car is serviced!!! . thorough and minimal wait time!!! the very best!!!! I always feel safe after my car is serviced!!! More