Phillips Chrysler Jeep Dodge Ram - Service Center
Ocala, FL
1,942 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center
Easy to schedule a service. While they were busy the wait was not that long. Overall good experience While they were busy the wait was not that long. Overall good experience More
I took my truck in for an oil change and tire rotation. They didn’t rotate my tires and they left my oil plug loose. They didn’t even change the sticker for my next oil change. They didn’t rotate my tires and they left my oil plug loose. They didn’t even change the sticker for my next oil change. More
The worse dealership I have ever been to. Was ignored for 30 minutes service advisor refused to speak with my service advisor in AZ. He kept saying leased truck with 99thousand miles it's ow Was ignored for 30 minutes service advisor refused to speak with my service advisor in AZ. He kept saying leased truck with 99thousand miles it's owned by me and has 43000 miles. When I asked how long for oil change he said I have no idea. Waiting area terrible 4 stale items in the vending machine no water no pop nothing. Never going back More
This company has excellent personnel and provides a valuable service. My experience is that it is hard to get an appointment for service. One of the service managers recently gave me his personal ema valuable service. My experience is that it is hard to get an appointment for service. One of the service managers recently gave me his personal email address for future use in scheduling appointments. That is going above and beyond what is reasonable and is a key reason why I will continue to support Phillips ChryslerJeep Dodge Ram. More
Worst communication I have ever experienced. Truck broke down on my home to South Carolina. Left it with them. Tried calling the next morning, no return call. Received a text late afternoon sayi Truck broke down on my home to South Carolina. Left it with them. Tried calling the next morning, no return call. Received a text late afternoon saying "axle done, checking alignment". I replied back asking it that was all they found. No response. Called numerous times the next day, no answer, no return calls. Finally called the sales dept and they tracked him down and he said the truck was done the day before. I wouldn't cross the street to xxxx on Tim if he was on fire. He sucks. More