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Phillips Chrysler Jeep Dodge Ram - Service Center

Ocala, FL

4.2
1,904 Reviews

1,904 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center

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January 05, 2025

As always prompt and courteous better priced then oil change places for an oil change. And a safety inspection that gives you peace of mind . Well done Phillips Chrysler Dodge Jeep Ram More

by dacayea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruth Vivian Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim LaBarbera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Gary Winkler Service Manager (352) 732-7577 ext 107

January 04, 2025

Service was great getting an oil change and tire rotation. Friendliness was just as equal. More

by SENIORSW1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim LaBarbera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing about your service experience with Phillips Chrysler Jeep Dodge Ram. Tim and our team appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

January 03, 2025

$185 "diagnosis" charge for a part that has been out of stock for almost a year is stupid. More

by deepnhock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim LaBarbera
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Gary Winkler Service Manager (352) 732-7577 ext 107

January 03, 2025

Been coming here for ten years. Good team. Get me in quickly. Easy to make appointment More

by BILLPOCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruth Vivian Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim LaBarbera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the kind words for our service department, Bill! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

January 01, 2025

We had a mechanic issue while traveling with our dogs in Jeep. Arron and Anthony were very helpful and got us done quickly . When we purchase our next jeep we will definitely try them More

by Dws1and2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arron and Anthony service area
Jan 02, 2025 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Gary Winkler Service Manager (352) 732-7577 ext 107

December 30, 2024

Came in for oil change and tire rotation. Service was great on time about 1:15 min Thanks More

by CG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
Dec 31, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

December 30, 2024

This was a follow up visit for a part that had to be ordered and had to wait for it to be delivered to the dealership. The sales agent that helped me was very, very kind and knowledgeable. He got me in More

by WRIGHT.SCOTT4833
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruth Vivian Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim LaBarbera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks, Scott, for sharing your thoughts about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

December 29, 2024

The person over service is very kind and patient. He gets things done. John Cherry has been very patient and understanding to work with. Dale could not be any more helpful. He also been there for me. More

by REA321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
JD Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Gary Winkler Service Manager (352) 732-7577 ext 107

December 28, 2024

Scheduled appointment for a recall the parts were ordered and a date was set. I arrived and was attended to without any issues. I was told that the repair would take an hour or so. The repair was done prompt More

by sullivank1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
Dec 29, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Gary Winkler Service Manager (352) 732-7577 ext 107

December 27, 2024

When you call they get you too the right department. You always get and quick assessment. More

by OLDDOG60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim LaBarbera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Gary Winkler Service Manager (352) 732-7577 ext 107

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